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Our Network operations team had to make a change on the firewall. Thanks
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Our Network operations team had to make a change on the firewall. Thanks

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I have two clients that cannot connect to essbase via excel only when working remotely via the VPN. In the office inside the network they can connect with no issues. From home ive had them try connecting through a wifi, hotspot and sired. There appears to be something blocking the connection<br />
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Error code is 10060. Unable to connect to [server name] The client timed out waiting to connect to essbase agent using TCP/IP. Check your network connections. Also make sure server and port values are correct.<br />
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The users can access all other network resources and email is working fine from VPN.
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I have two clients that cannot connect to essbase via excel only when working remotely via the VPN. In the office inside the network they can connect with no issues. From home ive had them try connecting through a wifi, hotspot and sired. There appears to be something blocking the connection

Error code is 10060. Unable to connect to [server name] The client timed out waiting to connect to essbase agent using TCP/IP. Check your network connections. Also make sure server and port values are correct.

The users can access all other network resources and email is working fine from VPN.

Excel Essbase Add-In Error

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A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.