Why won't templates work in MS Access 2013?

I recently upgraded to Access 2013 and I'm trying to use the templates provides, in particular the "Desktop asset tracking" template.  But I get an error message saying "Template 'Desktop asset tracking.accdt' could not be instantiated".  I get a similar error for all templates.

Please let me know of a solution to resolve this problem.  Thanks.
Reader999Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
I would suspect you have troubles with your installation of Access or Office. I just tried it, and was able to download and use the "Desktop Asset Tracking" database. All I did was click the New button, then click the "Desktop Asset Tracking" template. Access churned for a few minutes, but then opened as expected.

So check to be sure you're fully up to date with all Office and Windows installations. Also sometimes a good idea to restart your machine, especially if you've been doing a lot of design work.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
PatHartmanCommented:
Perhaps you are using the 64-bit version of Office.  If so, that may be causing the problem.  Best to uninstall and reinstall using the 32-bit version.  So far, even Microsoft says there is no compelling reason to use the 64-bit version of Office.
0
Reader999Author Commented:
Un-installing and re-installing Office resolved the issue.  Thanks.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Access

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.