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Outlook rules with separate PST

Yann Shukor
Yann Shukor asked
on
Hi

My client had too many emails within his inbox so we reorganized his Outlook in order to store emails in a separate PST file, a simile archive if you will.

Outlook is configured with half a dozen email accounts and previously rules sorted and stored emails into their respective folders, which were present within the inbox

Now that these folders have been moved to a separate PST file the rules aren't working anymore

Any idea why ? Is this by design ? any workaround ?

thanks
yann
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Commented:
Modify each of the rules to point to the new folder(s) in the PST file.
OM Gang
Commented:
The rules were correct, the problem was actually linked to the PST file
Apparently this one was full and Outlook couldn't move more messages to it

We created a second PST file and rearranged the folders between the two PST files

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Commented:
the reason is in the solution