Outlook rules with separate PST


My client had too many emails within his inbox so we reorganized his Outlook in order to store emails in a separate PST file, a simile archive if you will.

Outlook is configured with half a dozen email accounts and previously rules sorted and stored emails into their respective folders, which were present within the inbox

Now that these folders have been moved to a separate PST file the rules aren't working anymore

Any idea why ? Is this by design ? any workaround ?

Yann ShukorOwnerAsked:
Who is Participating?
Yann ShukorOwnerAuthor Commented:
The rules were correct, the problem was actually linked to the PST file
Apparently this one was full and Outlook couldn't move more messages to it

We created a second PST file and rearranged the folders between the two PST files
omgangIT ManagerCommented:
Modify each of the rules to point to the new folder(s) in the PST file.
OM Gang
Yann ShukorOwnerAuthor Commented:
the reason is in the solution
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.