wifi problems with new access points

We just bought and deployed 2 cisco WAP561 access points. i set them up in single point mode for easier management, since we deployed these we have had horribly intermittent wifi, it will work great for clients then suddenly they switch to the other AP and loss all throughput sometimes it drops them all together and sometimes they stay connected with no network or internet access. Usually they have to turn their wifi completely off and back on again or reboot. I do remember when i did the single point setup it set them both the use the same channel but switch channels if it would increase the signal strength by 50%. the fact that are on the same channel is what I'm thinking the problem is, i though if AP's are on the same channel even on a roaming network with would create all kinds of havoc but I've heard the opposite and why would the AP's in single point mode automatically is the same channel if it would create problems. So the question i guess is, on a roaming network with the same ssid should the AP's be using the same channel or different ones? the APs are in range of each other, but with serious signal degradation in between.
jessebruffettAsked:
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Craig BeckCommented:
The APs should be on separate channels.
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bbaoIT ConsultantCommented:
how do the two APs connect with each other? via wired connections to the same network switch or wirelessly over WDS?
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jessebruffettAuthor Commented:
Ok, when I'm back in the office I'll change that. Will I have to drop them out of single point mode? Why would they default to use the same channel? I'm not disagreeing, at this point I'm curious.
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jessebruffettAuthor Commented:
They are both hard wired into the network and ultimately terminate back to the same switch and firewall. I do believe there is a dumb switch between them. I haven't had time to trace down the entire wiring system yet.
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Craig BeckCommented:
Leave them in single-point mode.

They default to the same channel (usually channel 1) if they can't find a channel with no RF on it.  In enterprise environments we usually either manually set channels permanently on each AP, or restrict which channels an AP can dynamically select.
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jessebruffettAuthor Commented:
One issue with setting the channels is rigt behind our building is a neighborhood and we get signal from 15 different networks so I'm lerry to set the channel and leave it...
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