MongolianNoseFlute
asked on
outlook ost issues
Hi, We have a user experiencing some issues with his outlook account. Some sent items are not showing in his sent fodler, he created a meeting in his calendar but it does not show for him despite meeting recipients accepting the invite etc.
I put him onto cached mode and went to his .ost file to rename it. i noticed there is a file as
jbloggs@seven.com.pst and jbloggs@seven.com (2).pst
I renamed both of them to: jblo77ggs@seven.com.pst and jblo77ggs@seven.com (2).pst but when the pst was created again it was jbloggs@seven.com (2).pst .... strange, why the 2?
I put him onto cached mode and went to his .ost file to rename it. i noticed there is a file as
jbloggs@seven.com.pst and jbloggs@seven.com (2).pst
I renamed both of them to: jblo77ggs@seven.com.pst and jblo77ggs@seven.com (2).pst but when the pst was created again it was jbloggs@seven.com (2).pst .... strange, why the 2?
ASKER
Hi Will, We are on a domain and when connected there is no option for anyone to select online mode which is normal. As said above I did try recreating the profile but to no avail, when it rebuilt the profile it had the (2) at the end of it. Weird.
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Will.