Bug Tracking System with threads

I'm looking for a bug tracking / feature tracking system that is designed with categorized threads.

For instance, we are using one with set fields for submitting the problem, describing the solution, test steps, test results, and then when it goes back with some more problems, all the fields are already filled in from previously and you can't differentiate between the original stuff in the fields and the new comments you want to make. What a nuisance! (axosoft)

So I want something that allows submission as threads.
You submit a comment, categorize it under the possible categories and all you have to look at are the ones at the bottom to see the new stuff. You can comment and ask questions back and forth without having to have a ton of custom fields on a screen. I just want a threaded, categorized list, that allows pasting of images within the comment boxes (not uploads and attachments, but true pasting in, unlike Experts-Exchange which requires an upload and embedding).

Anyone know of such a thing?

thanks!
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Starr DuskkASP.NET VB.NET DeveloperAsked:
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COBOLdinosaurCommented:
There are lots of bug tracking systems that use threads.  My preference is bugzilla.  However the combination of requirements you describe are beyond anything I am aware of.  You will either have to write your own, or possibly take a look at existing bug trackers on Google and find something close enough that you can customize it to meet  your requirements.

Sorry I can't be more help.  EE asked me to commented as I am a designated Expert for the topic,  It is likely that the Question has gone this long without a response, because none of the Experts is aware of anything that will match your requirements.

Cd&
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lenamtlCommented:
I'm using Mantis it is so easy to customize i'm pretty sure you can do what you need with it
http://www.mantisbt.org/documentation.php
http://www.mantisbt.org/wiki/doku.php/mantisbt:features
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Starr DuskkASP.NET VB.NET DeveloperAuthor Commented:
Let me clarify, I don't want source code or hosting it on my server.

I need a solution that is hosted by someone else, that I just pay a fee every month, like Axosoft.

Any suggestions of a working solution that is hosted and has threads and ability to paste in images?

thanks!
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COBOLdinosaurCommented:
The best I can do is give you the link to Alternative to which list products like axosoft that might help you find what you need:

http://alternativeto.net/software/axosoft-ontime/

Cd&
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