Log in and Log out info
. We would like to get a log of when each of our users logs in and out of the cloud and from what IP address. A home run would be if we could also tell if they were "active" during that time or just logged in and not doing anything.
I think you can tell where we're going with this. We have some users who tell us they are working from home and we would like to have some logs or reports that would prove that one way or the other.
Another concern that he brought up was whether there is a "time out" feature in which a user would be logged out if they have not had any activity after a set period of time. His concern is that users might access the cloud on a public machine or at a client's - we could run a risk that someone else could gain access if they forgot to log out. I've never noticed that happening when I've been away from my desk for extended period, but maybe there's something in place for other than our IP address or our machines??"
I think you can tell where we're going with this. We have some users who tell us they are working from home and we would like to have some logs or reports that would prove that one way or the other.
Another concern that he brought up was whether there is a "time out" feature in which a user would be logged out if they have not had any activity after a set period of time. His concern is that users might access the cloud on a public machine or at a client's - we could run a risk that someone else could gain access if they forgot to log out. I've never noticed that happening when I've been away from my desk for extended period, but maybe there's something in place for other than our IP address or our machines??"
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We are using terminal servers and RDWEB
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Also, you might want to think of other ways to measure if employees are working, instead of focusing on if they're really logged in and are active, having a results based approach (if possible of course) would negate the need of possibly expensive monitoring software. Is measuring KPI's an option in this situation?
Measuring activity would mean an employee fiddling and destroying Excel files for hours on end without results would be marked as a positive employee in your situation, while an employee with advanced knowledge of Excel, having finished in mere 10 minutes would be marked a negative.