Link to home
Start Free TrialLog in
Avatar of BeerAngel
BeerAngel

asked on

How to setup mx records for an alternate mail server with Google Business being the primary

We use GoDaddy for hosting
We use Google Business Apps for email (primary)  - mail.ourdomain.net

We are an electric utility and need to send over 3000 bill notifications once a month.

I used to have an internal mail server before we moved to Google Apps.  It is still alive and I have the bill notification server pointed to our internal mail server.  But many do not get the emails and I highly suspect due to no mx records validating the email notifications from this server.

I assume (correct me if I'm wrong) that I need to update records on GoDaddy to indicate it is a valid domain's mail server.
We want it to be mail2.ourdomain.net

How do I do this without affecting our primary Google mail?

Many Thanks!
SOLUTION
Avatar of Kimputer
Kimputer

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of BeerAngel
BeerAngel

ASKER

Well, we don't have reverse dns set up for this either.  How do I do that?

It used to be setup as mail.ourdomain.net but I have changed the mail server to use mail2.ourdomain.net.  I just don't know where to go to add the reverse dns.  Thanks
Because the IP number is most likely owned by your ISP, you have to ask them (might incur a one time administration fee of a couple of bucks)
Ok thank you sir!  I've put in the request and we'll see how this works out.  I'll report back.
there is  email delivery services   provided by  DYN.com
take a look at their offering,
and from experience it was very useful and reliable for us
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks Allen!  Where do I submit/put the spf record?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Well, I think I found out why I couldn't do it on Google's admin console.  Dangit!

User generated image
I added this line v=spf1 ip4:72.xx.xx.xx include:_spf.google.com ~all  
on GoDaddy and should go live soon.  We'll see if that helps
that should do it.

Be sure to add include files from any email marketing services (constant contact, mail chimp), CRM, or other apps that may be sending messages from your domain.
We don't market.  Our territory has been established since 1939 and if they move on our territory, they go with us.  If they are outside our territory, they go with the neighboring utility.   Thanks though!

I'll report back when we know for sure it's working.  I've still yet to get an email to go to a yahoo account that I created.

Rick
Using MXToolbox, I still get these errors.  Not sure anything can be done with the google errors (or can they?)....but I still cannot get an email to my yahoo account.

 User generated image
So the NOC said they made the changes for reverse DNS.....yet it's been a few days and still there is an error on MXToolbox and DNSGoodies shows this message "Non-authoritative answer" (see below).  I'm at a loss!
User generated image
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial