Brent_1978
asked on
HP T410 Thin Client constantly drops connection to terminal server
At one of the medium size business clients that I support They have one or two HP T410's that the screens greys out and temporarily drops out its connection to the terminal server. All other thin clients and laptops / desktops can rdp to the terminal server perfectly (no drop outs at all).
I swapped the thin client out with another thin client (Same make and Model) the drop outs still occurred.
I have changed the network cables from the thin client to the wall port and the cable from the patch panel to the switch.
I have even swapped the switch port that both thin clients use and even swapped out the switch to isolate that piece of hardware.
The only thing that hasn't been swapped is the cabling in the wall.
Has anyone else had the same issue with this make and model of thin client?
I swapped the thin client out with another thin client (Same make and Model) the drop outs still occurred.
I have changed the network cables from the thin client to the wall port and the cable from the patch panel to the switch.
I have even swapped the switch port that both thin clients use and even swapped out the switch to isolate that piece of hardware.
The only thing that hasn't been swapped is the cabling in the wall.
Has anyone else had the same issue with this make and model of thin client?
Mark Galvin
Have you tired testing the thin client in a different wall/floor port? To rule all the cable to the patch panel ?? It's not unheard of for that to be at fault.
ASKER
Yeah I had swapped it over to the wall port that the phone was running on and still the same issue.
Just wasn't sure if this model had some kind of power save settings that could mess things up.
If the issue is happening here there is a chance that someone on here has encountered something similiar.
Just wasn't sure if this model had some kind of power save settings that could mess things up.
If the issue is happening here there is a chance that someone on here has encountered something similiar.
Does it lose connection when it is logged in and when it is just on? If it happens only when it's logged in to the network have you tried another user? It could be a user setting on the network. If it happens when it's just on too, have you tried connecting to something else to see how long the connection lasts? Try connection to the Internet, there is usually an IE icon on the device.
Have you checked to see if there are any updates available for that model? There is an icon in Control Panel that will check for updates.
Have you checked to see if there are any updates available for that model? There is an icon in Control Panel that will check for updates.
ASKER
I will see if there is any new updates pending.
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Glad you got that squared away, Brent. Thanks for the update.