Windows 8.1 when turn on offline files on my network drive, only sync'd folders are accessible, all others have x for access denied.

Windows 8.1 when turn on offline files on my network drive, only sync'd folders are accessible, all others have x for access denied.  In Windows 7, used to have button to workoffline or online.  But, do not see that in Windows 8.  Has anyone else had this issue?  any recommendations?  thanks in advance.
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Solo PascualIT SupportAsked:
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Don ThomsonCommented:
Has the user changed their password lately. Are you using Windows 8.1 Pro or regular. If you are using the non Pro version then you would have to make sure that the network log on password is the same on the client PC and the server.  Also check the sharing permissions and the security  permissions on the folder that they need to get to on the server.
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