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sarasotamacFlag for United States of America

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Exchange Database Hell

Hello,

We had a failure of a storage array which housed 3 of our Exchange databases (fun!). We have the first database restored and so we stepped through changed the database path though Move-DatabasePath, which worked fine. Now, when we try to mount the database, we get this nasty error.

--------------------------------------------------------
Microsoft Exchange Error
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Failed to mount database 'Retired Mailboxes'.

Retired Mailboxes
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: KL-ACRONOS\Third Storage Group\Retired Mailboxes; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-550)

Apparently has to do with the log files. My brain is fairly fried at this point, lookng for help getting it to mount again.

Thanks!
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sarasotamac
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This may read a bit strange, do for clarification.... Array failed, restored the database from backup (Symantec Backup Exec) to a new storage drive.
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Did you restore logs as well with the databases or just the database?
Also was there any option to mount the database after restoration and if yes what was the selection?
Hi Satyendra, the raid array failed and is unusable so I had to use file redirection on the restore, so no option in that mode to mount the database. I had to then use Exchange PS to tell Exchange I moved the database location.

Yes, I restored the logs along with the database, and told Exchange where the new log location was also, and so it obviously didn't work.
I see, did you try selecting the option in database properties under maintenance tab 'database can be overwritten by a restore' and then try mounting?
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Hariom
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Hi everyone, sorry for the late reply, been a bit busy. The last comment by Viralr was what I used to resolve.

Thanks!
Running these steps led to me getting the database back online.