Outlook receives phone text message as attachment

Outlook receives phone text message as attachment


We use Outlook 2010 , and when  userA send text message to  UserB@mydomain.com , user B will receive the text as phonenumber@vzwpix.com seeing that it is coming from Verizon phone account and from an iphone.
There are some other phone carriers if userA sends email to userB, the text will show up in the email body of Outlook instead of an attachment.

I wonder if there is a configuration that makes outlook show the text in the email body regardless of whatever carriers the text is sent from ? and whatever phone maker?

Thanks
jskfanAsked:
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David Johnson, CD, MVPOwnerCommented:
it is up to the carrier to set the format and you the recipient have absolutely NO control on how you will receive it.

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jskfanAuthor Commented:
Is there any configuration in Outlook, so that it will display the attachment in email body ?
jskfanAuthor Commented:
Or we need some kind of script that goes through "Unread Emails"

 if the email has an attachment it will drop the content in a text file otherwise it will just copy the email body to a text file

Any idea where can that script be found ?
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jskfanAuthor Commented:
I do not think it is Carrier related only.

I texted from my iPhone (Verizon), to my Hotmail account , and the text showed up in the email body

I texted from my iPhone (Verizon), to my MS Outlook account , and the text showed up as an attachment.
jskfanAuthor Commented:
So I wonder if there is a tweak in Outlook to avoid the texting from being shown as attachment
David Johnson, CD, MVPOwnerCommented:
you get what the sender sends and you can't change that.
jskfanAuthor Commented:
I guess there must be an Outlook settings because:

I texted from my iPhone (Verizon), to my Hotmail account , and the text showed up in the email body

 I texted from my iPhone (Verizon), to my MS Outlook account , and the text showed up as an attachment.

So it got to be Outlook settings, but I cannot find it
RobOwner (Aidellio)Commented:
Firstly, Do you view your hotmail account through outlook or a browser? If you're using your browser for hotmail, add it as another account in outlook (imap) and see how it is presented.

Secondly, outlook has 3 modes of showing an email: html, rich text, plain text. Try all these settings and see if that changes anything.
jskfanAuthor Commented:
I will close this for now and come back to it at later time
jskfanAuthor Commented:
Thanks
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