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Office 2013 Home & Business - license numbers won't show on Office Online

johnny181
johnny181 asked
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Last Modified: 2015-03-07
I have a couple of clients that don't need anything more than MS Office Home & Business 2013 but each time we purchase a new copy of the software we get the license and then we register it with a microsoft email address. Now, in this customers case, we have about 15 licenses. Over the last couple of months, machines got swapped around, we had to reinstall a few, etc. and now, I've lost track of a couple of them.

So getting on to Office Online with the registered email address that I used for all 15 copies, I see that there is no way of telling which copy to use for which machine as the license keys don't show up.

I am just reinstalling one of the laptops and I am stuck because I have no idea which license to chose from Office Online

My process;
1. insert my MS Office H&B USB key with the ISO and run the install
2. type in the license key (that I have documented but not exactly sure because of the switching of machines)
3. the install goes online and I have to log in with the account
4. once confirmed that I'm using the correct account, the Office Online brings me up to a screen asking me to choose your product. This is where I have 15 different items, all the same thing. I have no idea which one is which.

So, I'm sure I can't be the only one with this problem. How do I resolve which license is which? My concern is that we are using the same license on two machines and now, the 'other' machine may throw up a red flag.

Just a side note, I purchased these licenses from SoftwareKing.ca and 'every' single time I finish the install and activate the license, I have to do the phone call activation. Any idea on that? When I first started using that company to purchase software, I call MS and asked them if they were legit and they said that the keys that I was getting were good.
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