SBS2011 no desktop after restore

We used the SBS2011 built in back up to make a restore image, to make sure it would work in an emergency I tried restore: CD and repair option this seemed to go OK with no errors except when I logged in the SBS console screen was up but the desktop was empty not even the task bar.

Has anyone else had this?
PHBSupportAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
that means that explorer didn't start.. ctrl-alt-del to being up the task manager and then file run explorer.
if explorer starts fine then check the registry
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell  and the value should be REG_SZ explorer.exe
0
PHBSupportAuthor Commented:
Hi David

Explorer was running, by accident we found a "fix".
Because this was a sandbox restore we didn't connect the network cable in case we had a conflict with the existing server, we setup a VLAN plugged in the network cable and after a reboot everything was good. Not sure why SBS does this, but when we have tried the same thing with 2008r2 it is fine without the network being connected.
0
Cris HannaSr IT Support EngineerCommented:
Can't find the resource right now, but in the Technet library on SBS it spells out that SBS box must have an active network connection during installation, so makes sense for restore as well
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
David AtkinTechnical DirectorCommented:
Cris is correct on this.  SBS won't open Explorer when there is no network connection.  I'd be interested in knowing why if the Technet article can be located.
0
Cris HannaSr IT Support EngineerCommented:
https://technet.microsoft.com/en-us/library/gg491249.aspx
"Windows SBS 2011 Standard requires that you connect the server to the Internet."
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.