Messages not being marked as read in Outlook 2010

A customer of mine is using Outlook 2010, gmail and an iPhone. When he reads a message on the iPhone it does not mark as being read in Outlook. Outside of throwing the Outlook/Gmail combo out has anyone seen thios before?
genusysAsked:
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
If the message is marked "read" on the iPhone, and that change has not been sync'd back (does not happen immediately), it is not reflected on the server, of course. Other than that I can not imagine what should cause the issue.
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JohnBusiness Consultant (Owner)Commented:
I have a simple POP set up with an iPhone. When I read email on my phone and then go later to my Desktop machine (or Laptop machine), the same email does NOT read as Read in Outlook. The Outlook function is unique to that installation and not another machine or the iPhone.
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David Johnson, CD, MVPOwnerCommented:
you're using imap for both? phone and desktop? if not then you should be
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Correct. POP3 does not change an email on the server once it has been downloaded, even if set up to not delete retrieved emails.
IMAP is server based, and changes to the offline copy are sync'd back to the server, hence visible to other machines/clients.
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JohnBusiness Consultant (Owner)Commented:
I prefer POP because of the huge volume of email I have. I have no problem keeping the "read" flag up to date. You can select a whole folder, right click and select "mark as read". Very easy workaround.
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genusysAuthor Commented:
He is using IMAP on both.
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genusysAuthor Commented:
Actually, Outlook is synching just painfully slow.
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