Windows 7 cannot install .NET Framework

I am trying to install .NET 4 framework and get this message.

.NET Framework Install Error
Tried many Googled suggestions to no avail.  Any thoughts?
Sheldon LivingstonConsultantAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Thomas GrassiSystems AdministratorCommented:
0
Sheldon LivingstonConsultantAuthor Commented:
I tried both the 41MB full installed and the 896KB installer.  Both from MS.
0
AndyAinscowFreelance programmer / ConsultantCommented:
What did the log file show - just below your red box on the picture you posted.
0
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

Sheldon LivingstonConsultantAuthor Commented:
Lots of, in my opinion, useless info.

Should I post it?
0
Sheldon LivingstonConsultantAuthor Commented:
Tried the repair tool.  The verification tool only goes up to 3.5 SP 1.

Cannot post the log as the log is an IE program of sorts with no exporting features.
0
Sheldon LivingstonConsultantAuthor Commented:
FYI... ran the verification tool on the four .NET frameworks listed and everything was successful.
0
Thomas GrassiSystems AdministratorCommented:
Try this link if you already have this  then we need to look further

http://www.microsoft.com/en-us/download/details.aspx?id=17851
0
*** Hopeleonie ***IT ManagerCommented:
Create a OS backup. Download .NET Framework cleanup tool:
Uninstall all old Versions and try to install .NET Framework 4.5.2 again.

https://msdn.microsoft.com/en-us/library/5a4x27ek(v=vs.110).aspx
0
Sheldon LivingstonConsultantAuthor Commented:
Yes trgrassijr55... that is the smaller stub that I tried.
0
*** Hopeleonie ***IT ManagerCommented:
.NET Framework cleanup tool:
http://go.microsoft.com/fwlink/?LinkID=121918
0
Thomas GrassiSystems AdministratorCommented:
What error in the event logs are showing up check system and application logs

Post results
0
Sheldon LivingstonConsultantAuthor Commented:
4.5.2 failed with the same message... Failed because of Fatal error.
0
Sheldon LivingstonConsultantAuthor Commented:
It generates a MsiInstaller error 10997 in the application log.  Nothing in the system log.

"The description for Event ID 10997 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
0
David Johnson, CD, MVPOwnerCommented:
Uninstall the August 12, 2014 msi installer update  http://support.microsoft.com/kb/2918614
this update was reissued September 24, 2014

or add this patch http://support.microsoft.com/kb/3008627
0
Natty GregIn Theory (IT)Commented:
shut down your antivirus and try again
0
Sheldon LivingstonConsultantAuthor Commented:
nattygreg - Tried this... no joy
0
Thomas GrassiSystems AdministratorCommented:
Ok this is very interesting

Something is interfering with this install process

Run msconfig
on the Services Tab   > Hide All Microsoft Services click the check box > Then Disable All others
on the Startup Tab > Disable ALL

Restart computer then try to apply the installer.


Another way try installing this in Safe Mode.
0
Sheldon LivingstonConsultantAuthor Commented:
Tried safe mode... cannot be installed in safe mode.... service won't start.

Tried disabling all but the MS services... failed with the same fatal error message.
0
Thomas GrassiSystems AdministratorCommented:
Do you have a spare hard drive?

Install a fresh copy of Windows 7 that will clear this error for sure.
0
Sheldon LivingstonConsultantAuthor Commented:
I'd assume so trgrassijr55.  Was trying to avoid that.
0
Thomas GrassiSystems AdministratorCommented:
Yes sometimes we just need to bite the bullet and start from scratch

I think this would be the fastest method

If I think of something else I lol check back
0
Sheldon LivingstonConsultantAuthor Commented:
We decided to throw in the towel, reinstall Windows and just hope that it doesn't happen again.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
David Johnson, CD, MVPOwnerCommented:
you should have tried an overinstall of windows first.
0
Thomas GrassiSystems AdministratorCommented:
If you are going to do a fresh install that was my suggestion
Points should be awarded
0
Sheldon LivingstonConsultantAuthor Commented:
A fresh install is not a suggestion... it is giving up, trgrassijr55.  Take it up with the moderator if you want the credit for no solution.
0
Natty GregIn Theory (IT)Commented:
Relax guys no need to fight. We throw every conceivable thought out there it happens that none work.

If points to be awarded, its left up to the authors discretion.
0
Sheldon LivingstonConsultantAuthor Commented:
I have given up on finding a solution.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.