Windows 7 cannot install .NET Framework

I am trying to install .NET 4 framework and get this message.

.NET Framework Install Error
Tried many Googled suggestions to no avail.  Any thoughts?
Sheldon LivingstonConsultantAsked:
Who is Participating?
 
Sheldon LivingstonConsultantAuthor Commented:
We decided to throw in the towel, reinstall Windows and just hope that it doesn't happen again.
0
 
Thomas GrassiSystems AdministratorCommented:
0
 
Sheldon LivingstonConsultantAuthor Commented:
I tried both the 41MB full installed and the 896KB installer.  Both from MS.
0
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

 
AndyAinscowFreelance programmer / ConsultantCommented:
What did the log file show - just below your red box on the picture you posted.
0
 
Sheldon LivingstonConsultantAuthor Commented:
Lots of, in my opinion, useless info.

Should I post it?
0
 
Sheldon LivingstonConsultantAuthor Commented:
Tried the repair tool.  The verification tool only goes up to 3.5 SP 1.

Cannot post the log as the log is an IE program of sorts with no exporting features.
0
 
Sheldon LivingstonConsultantAuthor Commented:
FYI... ran the verification tool on the four .NET frameworks listed and everything was successful.
0
 
Thomas GrassiSystems AdministratorCommented:
Try this link if you already have this  then we need to look further

http://www.microsoft.com/en-us/download/details.aspx?id=17851
0
 
*** Hopeleonie ***IT ManagerCommented:
Create a OS backup. Download .NET Framework cleanup tool:
Uninstall all old Versions and try to install .NET Framework 4.5.2 again.

https://msdn.microsoft.com/en-us/library/5a4x27ek(v=vs.110).aspx
0
 
Sheldon LivingstonConsultantAuthor Commented:
Yes trgrassijr55... that is the smaller stub that I tried.
0
 
*** Hopeleonie ***IT ManagerCommented:
.NET Framework cleanup tool:
http://go.microsoft.com/fwlink/?LinkID=121918
0
 
Thomas GrassiSystems AdministratorCommented:
What error in the event logs are showing up check system and application logs

Post results
0
 
Sheldon LivingstonConsultantAuthor Commented:
4.5.2 failed with the same message... Failed because of Fatal error.
0
 
Sheldon LivingstonConsultantAuthor Commented:
It generates a MsiInstaller error 10997 in the application log.  Nothing in the system log.

"The description for Event ID 10997 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
0
 
David Johnson, CD, MVPOwnerCommented:
Uninstall the August 12, 2014 msi installer update  http://support.microsoft.com/kb/2918614
this update was reissued September 24, 2014

or add this patch http://support.microsoft.com/kb/3008627
0
 
Natty GregIn Theory (IT)Commented:
shut down your antivirus and try again
0
 
Sheldon LivingstonConsultantAuthor Commented:
nattygreg - Tried this... no joy
0
 
Thomas GrassiSystems AdministratorCommented:
Ok this is very interesting

Something is interfering with this install process

Run msconfig
on the Services Tab   > Hide All Microsoft Services click the check box > Then Disable All others
on the Startup Tab > Disable ALL

Restart computer then try to apply the installer.


Another way try installing this in Safe Mode.
0
 
Sheldon LivingstonConsultantAuthor Commented:
Tried safe mode... cannot be installed in safe mode.... service won't start.

Tried disabling all but the MS services... failed with the same fatal error message.
0
 
Thomas GrassiSystems AdministratorCommented:
Do you have a spare hard drive?

Install a fresh copy of Windows 7 that will clear this error for sure.
0
 
Sheldon LivingstonConsultantAuthor Commented:
I'd assume so trgrassijr55.  Was trying to avoid that.
0
 
Thomas GrassiSystems AdministratorCommented:
Yes sometimes we just need to bite the bullet and start from scratch

I think this would be the fastest method

If I think of something else I lol check back
0
 
David Johnson, CD, MVPOwnerCommented:
you should have tried an overinstall of windows first.
0
 
Thomas GrassiSystems AdministratorCommented:
If you are going to do a fresh install that was my suggestion
Points should be awarded
0
 
Sheldon LivingstonConsultantAuthor Commented:
A fresh install is not a suggestion... it is giving up, trgrassijr55.  Take it up with the moderator if you want the credit for no solution.
0
 
Natty GregIn Theory (IT)Commented:
Relax guys no need to fight. We throw every conceivable thought out there it happens that none work.

If points to be awarded, its left up to the authors discretion.
0
 
Sheldon LivingstonConsultantAuthor Commented:
I have given up on finding a solution.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.