Link to home
Start Free TrialLog in
Avatar of kcfconsulting
kcfconsulting

asked on

Excel 2013 insufficient resources when first open and trying to save even a blank worksheet on 2012R2 Terminal server.

I have a couple users on a 2012R2 server that cannot run Excel.  They can't even open a blank worksheet without getting the "Not enough resources..." error.  They are a 2012R2 VM with plenty of resources.
Avatar of mvalencia2003
mvalencia2003
Flag of United States of America image

1. restart the computer,
2. remove & re install office ,

-
-
Avatar of Cliff Galiher
Can you define "plenty" of resources? I often see RDA servers with too little memory for the number of users.
Avatar of kcfconsulting
kcfconsulting

ASKER

Again,  the user can't save a blank SS.   8VCPUs   32GB 5 users
this is often caused by old temp files that are confusing Excel.
try clearing out the users' temp folders and see if it solves.
Already tried that and it didn't work.
as it works for some users and not others, it's something relating to the users profile. Are you using roaming profiles? could you try a new profile to confirm if the profile is the issue?
I'm trying to avoid creating a new profile.  I know recreating will fix it but resetting all settings manually is a real PITA. I was looking for a fix other than that.
ASKER CERTIFIED SOLUTION
Avatar of Steve
Steve
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial