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have win8 2 accounts both admin can't remove password on one of them

when I log into one of them which is admin I go to manage accounts from cpanel ,I don't have remove password option!
I can change account type or remove account but no password removal.
I forgot my password on the second account and cannot move to picture gesture option which I do remember.
Please help

rindi

If it is an m$ account, not a local account, then you have to change the password via the m$ website. You can't do it locally on the PC.

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1425831689&rver=6.4.6456.0&wp=MBI_SSL_SHARED&wreply=https:%2F%2Fmail.live.com%2Fdefault.aspx%3Frru%3Dinbox&lc=1033&id=64855&mkt=en-us&cbcxt=mai

Anwar Saiah

ASKER

It's all local ,I never trust any big corp. with my privacy!

John

Is the account you cannot change the account you first made when you initially started up Windows 8 the first time?

Anwar Saiah

ASKER

I think it is the first ,although I don't really remember.

John

The first account is the main administrator account in Windows 7 and Windows 8/8.1 because the administrator account is disabled. So you generally cannot change it.

Anwar Saiah

ASKER

So you are actually saying I cannot change the password!
Can I login using pattern (picture) ?this I do remember.I just can't seem to switch to it.

John

You cannot delete the first account but in PC Settings, Users, you should be able to change the password. That should work unless the system is damaged.

rindi

Boot the PC using the UBCD, it includes an "NT Offline password and Registry Editor". With it you can enable the Administrator account, then boot into that to change the other Admin's password (Remember to disable the Administrator account again after that), or you should also be able to reset the local accounts to an empty password.

http://ultimatebootcd.com

Anwar Saiah

ASKER

Thank you , I have already tried the NT Offline pwd.. I tried to blank the password but the it gave a message about not being able to mount the drive or something. I however haven't tried to activate admin account so I will try that.

rindi

If it can't mount the disk that is probably because of the disk controller not being supported. Check the BIOS for any different settings for the SATA controller, like IDE, Compatibility etc., which you can temporarily use when you boot the CD. If there is no such setting, move the disk to another PCand try booting with the UBCD there to change the password. Don't boot the HD from that other PC though.

Anwar Saiah

ASKER

The only setting there is either UEFI or Legacy ,I had to turn it to Legacy to be able to boot from USB.

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rindi

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John

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