Connecting to 365 in outlook 2007

Hi all

i am having a problem with outlook 2007 connecting to a office 365 email.

i enter all the details for the email address.

it starts to search for the server settings.

then comes up with the error - "an encrypted connection to your mail server is not available. click next to attempt using an unencrypted connection".

then fails.

Things that i have tried.

1. SP3 for outlook 2007
2. run desktop app from 365 software
3. manually enter server settings.

any ideas?

thanks
davids355Asked:
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Vasil Michev (MVP)Commented:
Not only SP3, you need some patches released after: http://community.office365.com/en-us/w/manage/updates-to-outlook-2010-and-outlook-2007.aspx

Or simply install all the patches that are available, including the ones not distributed via Windows Update. As for manual config, it's a bit different with Exchange 2013, I've put some instructions here: http://www.michev.info/Blog/Post/12/
davids355Author Commented:
Hi There

thanks for your reply but those updates are already installed on my computer.

and it hasn't solved the problem

Any other ideas

thanks
jerseysamCommented:
Have you tried setting up the account manually?
Screenshots for ease here:  http://www.outlook-tips.net/tips/tip-1040-encrypted-connection-mail-server/

Ensure you ahve correct DNS and CNAME entries set up os autodiscover is happy,
Again for ease sake there is an article here: http://suryawebtek.blog.com/2012/04/25/office-365-outlook-auto-discover-issues-2/

On a totally different tact it could be something as odd as using cached credentials in Credential Manager.
Again see post: http://www.experts-exchange.com/Software/Office_Productivity/Q_28544291.html
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Richard DanekeTrainerCommented:
In the Install software options when you are logged in to O365, there is a desktop software setup option below the download office 2013 area.

This wizard should configure your currently logged in (O365) account to the desktop Outlook installed.

Have you tried this?
davids355Author Commented:
^^We did try the installer from the office 365 portal but it did not work either.
In the end we upgraded the clients to office 2010.

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davids355Author Commented:
None of the suggested resolutions worked and we ended up installing different software.
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