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How to unlock files from encrypted Malware

Last Modified: 2016-06-15
I have been on a computer that has been infected by an encrypted malware. All the documents and photos I can not access.. The extension on the files are . EnCrypter.

I have gone to decryptcryptolocker.com and uploaded a file and it said that the file was not infected with cryptolocker. Malwarebytes did not remove the malware.

Does anyone have any suggestions on how I may unlock the files.

Thank you in advance.
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