We have all mailboxes in 365 cloud. We run a hybrid config with an Exchange 2013 Hybrid on prem server. I created a mail enabled contact Called Conferencing@Company.com. I added our vendors external email address so that our users can email Conferencing@Company.com for help. I want to also BCC one of our engineers whenever someone emails this Contact.
I wen to 365 admin-Exchange protal - Mailfow-Rules I created a new rule that states if Recipient is Conferencing@Company.con the BCC User@Company.com..
Ive tested but I dont get a bounce back or it coming through to the users mailbox who is to be BCC"d.