We help IT Professionals succeed at work.
Get Started

Security Camera - Honeywell HRGX41 does not display video over internet

Last Modified: 2015-04-03
Hello, I have a client who just purchased a Security Camera system (Honeywell HRGX41) and they can view video while on the LAN but we cannot view it via VPN while remote or via public IP address.

We have a Cisco RV215w Router and I have put all the port forwarding ports up so it works ok except you cannot see any images.  I did make port forwarding for TCP/UPD.

Any ideas what might be blocking this?
Watch Question
This problem has been solved!
Unlock 4 Answers and 8 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE