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Microsoft Visio 2010 Standard Invalid Key and Will not Activate

I just replaced a user's PC because of virus issues and after installing MS Visio 2010 Standard it says the Key is invalid. I know this key to be correct because we have it stored in Track it and I pulled it from a Belarc report. Any suggestions on how to fix this problem?
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My issue is that it will not even give me a phone number to activate the serial # because it says it's an invalid key.
This problem was solved by using the office 2010 download by product key feature after doing some more research. Apparently I had the right version of Visio 2010 but I needed a standalone disc with the key I was using.

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After doing additional research I found a website to download the version of Visio that would accept my product key.