Administrator of this W7 System has error Content source cannot be accessed among others and CHROME

1.  The content source <csc://{S-1-5-21-8691424-2523182387-3000270395-1000}/> cannot be accessed.

Context:  Application, SystemIndex Catalog

Details:
      The object was not found.  (HRESULT : 0x80041201) (0x80041201)

and

2.  Name resolution for the name api.facebook.com timed out after none of the configured DNS servers responded.  This one is odd, since not sure we're loading an api.  It's the result of using Chrome or Firefox to log in to https://www.facebook.com

3.  The description for Event ID 1 from source Chrome cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Chrome has encountered a fatal error.
ver=40.0.2214.115;lang=;guid=7B9E880E808F48CAABDF3E74E2C40463;is_machine=1;oop=1;upload=1;minidump=C:\Program Files\Google\CrashReports\25e13b25-2a6a-4bcb-a8f5-dddd4e6d7040.dmp

and this .... which is NOTING we load or want.  

4.  Name resolution for the name servedby.flashtalking.com timed out after none of the configured DNS servers responded.

Many other issues in the event log for this system.  On this I am the only user and administrator, and troubleshooting galore.  It's like the more you fix, the more you need to fix.  Chrome crashes the most often.

W/7 Ultimate SP1 32 bit.  All windowsupdates current.

Thanks a whole lot.

":0)  Asta
LVL 27
Asta CuTechnical consultant & graphic designAsked:
Who is Participating?
 
Davis McCarnOwnerCommented:
Once a PC has become infested with either adware or malware, the antivirus software installed will almost never detect it.  With adware (which has become prevalent) it doesn't dare call it a virus as they would lose the battle in court!
 Run these, in this order:
 TDSSKiller: http://www.bleepingcomputer.com/download/tdsskiller/
 RogueKiller: http://www.bleepingcomputer.com/download/roguekiller/
 AdwCleaner:  http://www.bleepingcomputer.com/download/adwcleaner/

 None of them do anything until after they have scanned and they are all standalone removal tools directed at different kinds of software.
 Afterwards, check the Event Viewer -> Windows Logs -> System for failed service startups that would then be residual damage caused by the bad guys.
You will also need to reset both Firefox and Chrome:
https://support.google.com/chrome/answer/3296214?hl=en
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
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gheistCommented:
Disable all plugins in browsers and check again.
Also some malware cleaner like spybot SD would be nice...
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Asta CuTechnical consultant & graphic designAuthor Commented:
Thank you.  Is it necessary to first disable McAfee?
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Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
Davis McCarnOwnerCommented:
I never do; but, they suggest it.....
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Asta CuTechnical consultant & graphic designAuthor Commented:
Disabled McAfee, ran the first, no problems found; the second will not initialize.  Must pay first?
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Davis McCarnOwnerCommented:
No, its free!
Once in a blue moon I have the bad guy clobber RogueKiller; but, more often, it just takes a while to take over.  Give it at least 5 minutes and, if it hasn't started the prescan, reboot in Safe Mode and run it again.
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Asta CuTechnical consultant & graphic designAuthor Commented:
Thanks a lot. It is now running
Very much appreciate your help. Back soon to report progress
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Asta CuTechnical consultant & graphic designAuthor Commented:
The scan completed, and many were highlighted in green, others in orange.  Chose delete.  Off to the next item.
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gheistCommented:
Reboot and try again in safe mode...
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Asta CuTechnical consultant & graphic designAuthor Commented:
Multiple reboots and apparently removed key system files in error, had about 40 Windows Updates required.  As of last night, all Windows updates were completed and current.  Installed all updates without problems, more reboots and Event Log now shows multitudes of warnings, such as

The content source <csc://{S-1-5-21-8691424-2523182387-3000270395-1000}/> cannot be accessed.

Context:  Application, SystemIndex Catalog

Details:
      The object was not found.  (HRESULT : 0x80041201) (0x80041201)

which appears security related.

More to explore, but think we're making headway and thank you again.  More when I can return to this system.
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Asta CuTechnical consultant & graphic designAuthor Commented:
I've been using IE versus other browsers this morning through this process.  Curious if I should uninstall and reinstall Chrome, in case it's part of the culprit.  Listening further with gratitude.
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Davis McCarnOwnerCommented:
Chrome generally resets nicely.  Use the link I posted earlier for how.
Before we address the error, what shows in the System Event Logs?  Look for services failing to start.
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gheistCommented:
csc: is domain file caching, n past times known as offline files.
disable that
reboot
enable
reboot

Error should go away.
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Asta CuTechnical consultant & graphic designAuthor Commented:
When searching for csc, cannot find.  Sorry to be so lost, how do I disable?  

Chrome set to default is definitely showing improvement.  Tested it on a facebook zynga game called Farmville 2 and again, more stable than before.  Only had one Shockwave Flash crash.  This is a 3D game and a lot of animation and action.  One time the screen, prior to the Flash Crash, went completely black and recovered, which has typically been the graphics card recovering.  All drivers are updated.

Baffled, and listening further with appreciation.
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gheistCommented:
This:
https://technet.microsoft.com/en-us/library/ff633429%28v=ws.10%29.aspx

For graphics card recovering you need to update drivers. If still crashing find in Microsoft documentation story about log message it leaves behind.
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Asta CuTechnical consultant & graphic designAuthor Commented:
The Drivers were updated from nvidia and also from windows update. 3d graphics driver earlier this week and show most current. This is a rare occurrence; flash crashes far more frequent.
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gheistCommented:
No idea. Open new ticket for drivers... Your initial question already asks for many things.
So far: offline files break indexer
DNS might be overtaken by malware

Please focus on these problems to get them solved.
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Davis McCarnOwnerCommented:
Start -> Control Panel (change to Large Icons if necessary) -> Flash Player -> Delete All.  After that -> Advanced tab -> Check Now button.
One of the most common beginnings of 2014-15 is the user gets notified they need an "upgraded" version of Flash Player and, when the waltz on through, get a much older, hijaaked version which merrily runs their saved Local Storage items.
I doubt the drivers have issues.
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Asta CuTechnical consultant & graphic designAuthor Commented:
Chrome is resolved, closing shortly with thanks to DavisMcCarn for all the patience and assistance given.

Event log persists with ... warnings
The content source <csc://{S-1-5-21-8691424-2523182387-3000270395-1000}/> cannot be accessed.

Context:  Application, SystemIndex Catalog

Details:
      The object was not found.  (HRESULT : 0x80041201) (0x80041201)

gheist, you provided a link, used it and find I have no offline files and nothing syncing so nothing to disable to fix this.
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gheistCommented:
disable/Enable and disable them as indexer tries to access them. (check via MMC - it may have some network drive indexed, just remove that)
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Asta CuTechnical consultant & graphic designAuthor Commented:
Unclear.  There is no network drive on this system.  Here's the snapshot.
astaOtherSys.JPG
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gheistCommented:
go to mmc of indexing service. it tries to index something that was on network drive.
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Asta CuTechnical consultant & graphic designAuthor Commented:
EEE gads!  Turned off indexing for the entire C drive (all drives) and one was access denied; no idea what it was.  All indexing now off on everything I could turn off.  In services I stopped the indexing service and restarted it and rebooted.  I just don't get it.

The same situation with which I started on this element, Event log continues to show the same result

The content source <csc://{S-1-5-21-8691424-2523182387-3000270395-1000}/> cannot be accessed.

Context:  Application, SystemIndex Catalog

Details:
      The object was not found.  (HRESULT : 0x80041201) (0x80041201)

Since there is no hidden drive I am truly baffled.
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gheistCommented:
I think there was something search indexer was indexin now that is gone but it keeps looking. Just delete all indexes and check again.
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Asta CuTechnical consultant & graphic designAuthor Commented:
Closing.  Not showing errors, still the warnings though.  I turned off Windows Search.    Nothing shown; no indexes to delete.  Calling it a day.  

Thank you both very much.
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