ShoreTel phone system, is sending voicemails to emails. I would need to disable that but users can turn the feature back on their end! How do you I change the registery in order to stop them?

ShoreTel phone system, is sending voice mails to emails. I would need to disable that but users can turn the feature back on their end! How do you I change the registry in order to stop them?
Rezwan SenobarianAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

 
getzjdCommented:
We created registry keys to disable the voicemail add-in, contact upload, show certain toolbars, and preconfigure the server name.   We then applied these keys via GPO.

See attached and let me know if you have any questions, but the 2 keys to delete to kill the voicemail plugin are

HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\ShoreTel.STVMAddIn\
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\FormRegions\IPM.Note.ShoreTelVoicemail\
registry-delete.JPG
registry-2.JPG
0

Experts Exchange Solution brought to you by ConnectWise

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
 
Rezwan SenobarianAuthor Commented:
Thank  you so much!!! we have tried the first registry key but not the second. gong to try now.

Thanks,
R
0
 
Rezwan SenobarianAuthor Commented:
This was it !!!!!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.