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"Windows Explorer is Restarting"

GadgetDude
GadgetDude asked
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The continual crash and restart of Windows Explorer is a file corruption; or, so says an MS pseudo-tech who wanted to charge me and send me links to solve the problem, as well as recommend a registry fix program.
I refused.
Please! Please!
How can I fix this corruption; and (since I have had bad experiences with Registry Cleaners) can you recommend something to protect and fix my registry.
I pray you can help me!  GadgetDude
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
First, do NOT deal with these people. Ever.

And registry cleaners are half the time or more a bad idea and used by inexperienced people (clean up everything ) usually ends in failure.

Windows Explorer is fundamental to Windows.

1. Scan thoroughly for viruses and malware including the use of Malwarebytes.
2. Run SFC. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete and restart. Test.
3. If 2 fails to help, run Windows 7 Repair Install. You need a working recovery partition or the Windows 7 DVD. Here is a Seven Forums tutorial to assist you.

http://www.sevenforums.com/tutorials/3413-repair-install.html
second John on all counts. I would add you may need to reinstall windows,  if all else fails.  do you have system restore enabled so you can go back to a previous time?

Author

Commented:
First, SFC /SCANNOW = no vulnerabilities found.
Second, System Restore has been incomplete.
Finally: did Full Malwarebyte AND Full Zone Alarm Extreme = Nothing Found.
Here's a crazy idea: what if I copied "explorer.exe" from my other laptop over to this one? Same OS.

I would really hate to reinstall windows!!
GadgetDude
Distinguished Expert 2019

Commented:
first - test ram and disk - i use UBCD for this
Hardware diagnostic CD    UBCD

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page

**  you can make a bootable cd - or bootable usb stick


if the above does not show the problem - i would reinstall windows from the factory restore partition; explorer is the heart of the system
that way, windows + all drivers are installed - but you need to run through the updates again
Backup before you start (i even make a backup + image of the drive)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I would really hate to reinstall windows!!  <-- It happens to every PC sooner or later. Did you try / can you try Windows 7 Repair Install as suggested.

Author

Commented:
I apologize for my absence. I have been sick. I am better now.
I will now study all of the advice that you wonderful members have given me, over the weekend.
I will respond with an answer/decision on Monday.
Again, I apologize for the absence.
Blessings!
GadgetDude

Author

Commented:
As promised, my Monday decision  (it's not midnight here so it's still Monday)  LOL

THANK YOU,  JOHN HURST.

I still do not like the idea of a Windows Reair install; but, when I do this I will remove "Lenovo" Drive D, (probably use Partition Manager) as I only want to restore to Windows 7 Professional X64 and not Lenovo's "Windows 7 Home.

Thank You again,  John.  Sure hope this works?!
GadgetDude
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@GadgetDude  - You are very welcome and I was happy to help. Windows Repair Install should not affect the recovery partition.

Author

Commented:
John: Forgive my ignorance.
I started the Windows 7 Pro X64 with SP1 installation setup. There was no indication of "Repair." It just wanted to install Windows over itself? You lose a lot? Doesn't make any sense to my small mind. You basically install Windows over itself?!
GadgetDude
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
So long as you do not format, you should not lose the recovery partition.