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VSS Stopping State

Our exchange 2010 box has its VSS service in a stopping state.
Ive found this: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1007696
but it just hangs with the copyright message, doesnt list them..

we are running be2014 which believe is interfering, but has been fine for a while (within its backup window)

initial event log warning id24:
Volume Shadow Copy Service Warning: The Volume Shadow Copy Service is shutting down and is experiencing delay while waiting for in-progress calls to complete.  

then errors id11:
Volume Shadow Copy Service information: The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed


Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80080005, Server execution failed

   Instantiating VSS server

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i rebooted, which resolved it.
but i have a vmware vista physical disk helper device in device manager (under hidden) which shows device not present error and on driver tab as a service in stopped state.
Seth SimmonsSr. Systems Administrator

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