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Exchange 2010 lost NIC...

Hello

I have done some maintenance on the server and now lost the NIC,

Ran a windows update installing latest update rollup and .net 4.5.2 to name but a few.  At the same time i increase the HDD of c: and d: and gave it 2gb more ram.  On boot up the server has lost its nic.  I see an unhappy NIC in device manager.

IDeas?
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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You did make a backup, before you completed your "administration" ?

Are you using the VMXNET3 network interface ?

Re-install VMware Tools.
Turn server off, remove NIC, re-seat NIC and power on server (if NIC isn't hardwired or imbedded in the system board).

Do you have any other NIC's on the server?  Is this NIC cloned or in a team?

If NIC is listed in device manager, do you have the drivers for it that you can reload (possible download them on another pc, save drivers to thumb-drive and use them on the server)?
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ASKER

sorry its a VM.
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ASKER

looks like vmtools screwed in some way.  currently reinstalling.
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ASKER

so ethernet controller showing not configured correctly and there is a vmware vista physical disk helper device showing device drivers not installed/present, and on the driver tab shows it as a service, as stopped status.
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ASKER

would .net 4.5.2 or ms visual c++ redistributable affect IIS/exchange/network?
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ASKER

ah its changed it to e1000!
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ASKER

it keeps upgrading the vmtools on restart...
ASKER CERTIFIED SOLUTION
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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ASKER

thats what i did.  thanks andy