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Exchange 2010 lost NIC...

Hello

I have done some maintenance on the server and now lost the NIC,

Ran a windows update installing latest update rollup and .net 4.5.2 to name but a few.  At the same time i increase the HDD of c: and d: and gave it 2gb more ram.  On boot up the server has lost its nic.  I see an unhappy NIC in device manager.

IDeas?
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
You did make a backup, before you completed your "administration" ?

Are you using the VMXNET3 network interface ?

Re-install VMware Tools.

Commented:
Turn server off, remove NIC, re-seat NIC and power on server (if NIC isn't hardwired or imbedded in the system board).

Do you have any other NIC's on the server?  Is this NIC cloned or in a team?

If NIC is listed in device manager, do you have the drivers for it that you can reload (possible download them on another pc, save drivers to thumb-drive and use them on the server)?

Author

Commented:
sorry its a VM.

Author

Commented:
looks like vmtools screwed in some way.  currently reinstalling.

Author

Commented:
so ethernet controller showing not configured correctly and there is a vmware vista physical disk helper device showing device drivers not installed/present, and on the driver tab shows it as a service, as stopped status.

Author

Commented:
would .net 4.5.2 or ms visual c++ redistributable affect IIS/exchange/network?

Author

Commented:
ah its changed it to e1000!

Author

Commented:
it keeps upgrading the vmtools on restart...
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
Any change to a VM could effect the OS.

Remove the NIC, remove VMware Tools.

Restart the server.

Add a new VMXNET3 interface, install VMware Tools.

restart.

Author

Commented:
thats what i did.  thanks andy