• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2178
  • Last Modified:

Browser fails to start due to The dependency service or group failed to start.

The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.

How do I find out what the dependency service is that is causing the problems.

Is there a way to upload the event log?

Thanks,

Steve
0
steveurich
Asked:
steveurich
  • 5
  • 3
1 Solution
 
William FulksSystems Analyst & WebmasterCommented:
1. Run services.msc
2. Scroll down to Server and right click, then select Properties
3. Click the Dependencies tab

This will show you what you're look for.

You can take a screenshot of the event log and post here.
0
 
steveurichAuthor Commented:
Here is the event log exported to excel with just the errors.
BSOD---EVENT-Log---Errors-while-Browser-
0
 
William FulksSystems Analyst & WebmasterCommented:
Looks like the OS is corrupted. You've got core system services that are failing to start.

First off, make sure ALL your data is backed up before you start tinkering.

Next, run a full malware check. I'd suggest running TDSSKiller followed by a full scan of Malwarebyte's Anti-Malware.

Another thing to try is run "sfc /scannow" from a command prompt. It will run the System File Checker and might fix some of your issues.

If you have a Windows disc you might consider doing a repair install or even starting clean with a fresh install - check out this article - http://www.maximumpc.com/article/how-tos/how_repair_faulty_windows_installation_without_reformatting
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

 
steveurichAuthor Commented:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

I tried to upload the CBS Log with the results of Scan but it was too large. Is there a location to upload large files. I could put it on Dropbox
0
 
William FulksSystems Analyst & WebmasterCommented:
Try rebooting the PC into Safe Mode (hit F8 during Windows loading to get into it) and then run sfc /scannow again and see if it can fix it.
0
 
steveurichAuthor Commented:
I ran it in safe mode. I then updated all of the drivers using Genuis Driver and got the attached log when I ran it again.

How do you read the log file? What should I look for.

Windows seems to be running Ok. No crashes and no instances of the PC starting up but not the UI.

Seems a bit slow.
2015-03-12-5pm-CBS.log
0
 
William FulksSystems Analyst & WebmasterCommented:
Here's an article on how to read the log - http://support.microsoft.com/en-us/kb/928228

From what I saw, it repaired a whole bunch of issues. Have you checked to see if your hard drive might be failing? Depending on what kind of PC you have, you may be able to get into the BIOS and run a SMART test.
0
 
LeeTutorretiredCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
 
William FulksSystems Analyst & WebmasterCommented:
The author commented the following, which tells me the system is more stable now following my suggestion:

"I ran it in safe mode. I then updated all of the drivers using Genuis Driver and got the attached log when I ran it again.

How do you read the log file? What should I look for.

Windows seems to be running Ok. No crashes and no instances of the PC starting up but not the UI.

Seems a bit slow."
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

  • 5
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now