Niranjan Venkatesh
asked on
HP K5400 Printer acting weird on Network
Hi Folks,
Been to a few sites and cant seem to come up with a solution on this.
I have a HP Officejet Pro K5400DN printer, that we have been using for over 5years with no issues. I have just recently migrated to Win 7 Ultimate 64bit , and the print server was upgraded to Win 7 Ultimate 64bit as well.
I have the printer on the network and it prints fine from the server. I then mapped the printer on another machine and tried to print. But the printer only prints the first 1 cm of the page and then eject the page. I tried printing from Word/Excel/PDF, no joy, even the Windows test page does the same.
I then installed the printer directly on the machine and it works fine !!!!!!!!!!
So what could be causing the error when printing via the print server ?
I have tried removing the drivers, reinstalling, unplugging the printer for 30 min.
Been to a few sites and cant seem to come up with a solution on this.
I have a HP Officejet Pro K5400DN printer, that we have been using for over 5years with no issues. I have just recently migrated to Win 7 Ultimate 64bit , and the print server was upgraded to Win 7 Ultimate 64bit as well.
I have the printer on the network and it prints fine from the server. I then mapped the printer on another machine and tried to print. But the printer only prints the first 1 cm of the page and then eject the page. I tried printing from Word/Excel/PDF, no joy, even the Windows test page does the same.
I then installed the printer directly on the machine and it works fine !!!!!!!!!!
So what could be causing the error when printing via the print server ?
I have tried removing the drivers, reinstalling, unplugging the printer for 30 min.
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They are busy using the network today , but tomorrow the network will be down and that will give me chance to to test your solution.