how to resolve HP SPP error "unable to mount the file system"

hi all

im trying to do a firmware update on our brand new DL360 Gen 9 server with the latest SPP pack


i have created a bootable usb key using rufus 2.0, creating the bootable key was successful.
during server bootup i select usb key as the boot source and it starts to launch the HP stuff.. i select automatic update.. it goes a little bit further and then gives me an error...

this one...

unable to mount the file system
i am waiting for the networking guys to make ports available to me so i can try the upgrade via ILO but at the moment i will continue to work on trying to patch them this way as i dont know how long it will be before the network is ready.

has anybody seen this before?
any ideas how to resolve this... ?

ive looked around online but couldnt find a definite answer anywhere so thought id ask..

let me know if you need any more info...

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You may want to check out HP SUM:

This would be the right method given there are no optical drives in that unit.
Here is the reason you are experiencing the above:


HP SUM and SPP Boot environment change
Beginning with HP SUM 6.2.0 and HP SPP 2014.02.0, the HP USB Key Utility no longer supports
multi-boot setups on a single device. HP SUM and SPP ISOs contain signed parts to work with the
UEFI bootloader. This change no longer allows for multi-boot setups on a single device, such as a
USB key.
The following sections discuss deployment from HP SUM. For more information on planning an
update, see the HP Smart Update Best Practices Overview, HP Smart Update Best Practices Planning
Guide, or HP Smart Update Best Practices Implementer Guide, available on the HP website:
NOTE: HP SUM does not support deploying updates from a Linux host to a remote Windows
node. Run HP SUM on a Windows host to deploy updates to Windows nodes.

:End Quote.


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mishcondereyaAuthor Commented:
thanks for the info... i figured out the issue in the end

looks like the new iso doesnt like my usb key application rufus... i tried the hp usb key app (shouldve done this in the first place) and it worked perfectly.
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