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mishcondereyaFlag for United Kingdom of Great Britain and Northern Ireland

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how to resolve HP SPP error "unable to mount the file system"

hi all

im trying to do a firmware update on our brand new DL360 Gen 9 server with the latest SPP pack

HP_Service_Pack_for_ProLiant_2014.09.0_792934_001_spp_2014.09.0-SPP2014090.2014_0827.10

i have created a bootable usb key using rufus 2.0, creating the bootable key was successful.
during server bootup i select usb key as the boot source and it starts to launch the HP stuff.. i select automatic update.. it goes a little bit further and then gives me an error...

this one...

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i am waiting for the networking guys to make ports available to me so i can try the upgrade via ILO but at the moment i will continue to work on trying to patch them this way as i dont know how long it will be before the network is ready.


has anybody seen this before?
any ideas how to resolve this... ?

ive looked around online but couldnt find a definite answer anywhere so thought id ask..

let me know if you need any more info...

cheers!
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Netman66
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You may want to check out HP SUM:

http://h17007.www1.hp.com/us/en/enterprise/servers/solutions/info-library/index.aspx?cat=smartupdate&subcat=hp_sum

This would be the right method given there are no optical drives in that unit.
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Netman66
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ASKER

thanks for the info... i figured out the issue in the end

looks like the new iso doesnt like my usb key application rufus... i tried the hp usb key app (shouldve done this in the first place) and it worked perfectly.