Your Roaming Profile Was Not Completely Sync...

Experts,

Four times this month (in a row), and two times in January, one time in Sept of last year,  a message will display:  Your Roaming Profile Was Not Completely Sync...  Looked at the event viewer and there are two Event Ids:  1504 & 1509.  

Noticed, when I reboot my computer the message (Roaming Profile Msg...) will display.  I can log on to our domain (small network 2 servers, 15 computers).  One time, I did notice that I lost 'some' of my desktop icons (shortcuts).  I have since recreated the shortcuts, ok so far.

The next thing I noticed is when I start work, my mapped network drives are not accessible - message shows 'access denied'.  If I log off then back on again, I can then access my mapped network drives.  I should note, that when I leave work I "lock" my computer using Ctr-Alt-Del... something happens 'overnight'?

Digging further into Event Id 1509, it shows that Windows cannot copy my profile_org.V2 to Location - my computer's C: drive.  This error may be caused by network problems or insufficient security rights.  DETAIL - Access is denied.  

The folder on my computer's C: drive has an icon representing a Pad Lock on my to Location Folder, but I can open the folder.  My computer is fairly new, purchased in Sept of last year, a Dell Optiplex 7010, running Windows 7 Professional.  The company has two servers one 2003 and the other 2012 that's running Exchange 2010.  Both I believe are Domain Controllers???  They were setup by an outside local networking company.

This is a mystery... can any one help solve?
forwiw2dayAsked:
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Lionel MMSmall Business IT ConsultantCommented:
This sounds like either 1) not properly joined to the domain (or lost it) 2) a corrupted profile or 3) a permissions issue (DETAIL - Access is denied.). First and easiest thing to do it to go into the system settings (control panel) and run the "network id" wizard to rejoin you to the domain (under the computer name tab in advanced system settings). If that does not fix it and if it is a NTFS permissions you need to check the folders and files for your profile on the server but tracking this down may be tough. Before attempting to find that It may be easiest to rename the current folder profile_org.V2 to profile_org.V2.bad and then reboot your PC a few times so it can re-create your profile and see if that resolved it.
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forwiw2dayAuthor Commented:
lionelmm,

First tried to rejoin domain and a message appeared..."An account for this computer has been found in the domain.  Would you like to use this?  Yes or No.

How should I reply?

forwiw
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Lionel MMSmall Business IT ConsultantCommented:
yes, this assumes you have no other system with the same name--if you do then this could be the reason for the problems but more than likely you don't--this is a normal prompt that I see all the time
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forwiw2dayAuthor Commented:
lionelmm,

Hummm... After selecting YES, a Windows message appeared:
Your computer could not be joined to the domain because the following error has occurred:  Acces is denied.    OK is the only option, or X in the upper right corner.  I clicked OK.

I don't understand the above error message.  So I logged off my computer, then back on,  the system shows me my user name and domain, the only thing I have to key in is my password, which I did, and I logged on to my computer.  All my network mapped drives to the server are working fine, email working, everything is working.  

I tried your suggestion again, and the only thing I have to key in is my network password, everything else is correct (user id and domain), and received the same error message?

The only thing I can think of is I would have to "unjoin" first, or change from domain to workgroup?  then back to domain?

forwiw
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Lionel MMSmall Business IT ConsultantCommented:
This means the user you are using to join to the domain does not have the "rights" to join or unjoin. Are you/this user a domain admin?
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forwiw2dayAuthor Commented:
My user account name on the domain is not a domain admin account.  In the past when I have joined other users to our domain from their pc, another message would display asking for an account that will 'allow' this user to join, then I would enter in the admin account id and password.
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Lionel MMSmall Business IT ConsultantCommented:
That does not happen when you use the network id wizard--the prompt as you describe it happens when you click on the "change" tab. however if you have a domain user name you can use then when prompted in the network id wizard use that username and then that should work. Make sure you have no open network connections delete all network connections example  net use l: /d
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forwiw2dayAuthor Commented:
I disconnected all my network connections, tried the Network Id Wizard -- same message as stated earlier.  I am using my network user name, password, and domain.
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Lionel MMSmall Business IT ConsultantCommented:
no you need to use a domain admin user
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forwiw2dayAuthor Commented:
ok, went through the "network id" wizard.  Used the admin user and password, it asked for a type, I selected Administrator.  Needed to reboot and at login switched administrator user to my network user id and password and logged back on to our network.  Correct?
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Lionel MMSmall Business IT ConsultantCommented:
that's right yes
did the profile synch error go away?
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forwiw2dayAuthor Commented:
No.  My mapped network drives are not accessible and I received the Roaming Profile Error.  Event IDs 1509 & 1504.

To temporarily 'fix' the mapped drives, I log off then back on again.
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Lionel MMSmall Business IT ConsultantCommented:
The next step is to delete or rename your current roaming profile, and then reboot your system and try logging on again. You may have to reboot 2 or maybe 3 times to have your roaming profile re-created. How did logging off "fix" your mapped drives?
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forwiw2dayAuthor Commented:
After Logging off my pc then back on, my mapped network drives are accessible.

Other users are receiving Roaming Profile issues as well, in addition - Event ID 1540:  Your Roaming Profile is Not Synchronized Correctly With the Server.  

My Profile_org.V2 folder (on the network file server) will NOT allow me to rename the folder - Access is denied.  I sign on to our server as the domain administrator... but somewhere in the server, the administrator account does not have permission to this folder.
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Lionel MMSmall Business IT ConsultantCommented:
The fact that you cannot rename your own profile My Profile_org.V2 is a problem -- you should be able to -- the fact that you cannot may be the key to the whole problem, both for you and other users. The fact that the administrator account does not have permission is normal -- he/she should not but you and others users need to be able to see the files and folders in their roaming profile and you should be able to rename it. So now I say it is more than likely a permissions issue and what you need to do is to right click on that folder, then click on properties, and then the Security tab, then the advanced tab and then the owner tab and take ownership of the folder, then check the permissions -- you should see that you have full control to the folder, files and all sub folders. Also let me know who else have permissions to your roaming profile folder. Are you the domain admin or are you working with someone in charge of the network?
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forwiw2dayAuthor Commented:
I'm it... locally.  Our servers were purchased through a local networking company and they configured them.  The only time I call them is in an emergency.  I truly don't understand WHY users and myself are having Roaming Profile issues, as this small network was setup years ago. New pieces of the network are an email server hardware/software and new computers;  OR maybe one of our switches is going bad or we have a bunch of unnecessary network traffic?

Permissions for my profile folder on the network shown in the Owner Tab:
Current owner of this item:
Unable to display current owner.

Change Owner To:
Administrator (Administrator@domain.local)
Administrators (Domain/Administrators)
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Lionel MMSmall Business IT ConsultantCommented:
Unable to display current owner -- this is a problem -- choose to add yourself and take ownership; if you name is not listed choose "add" (other users or groups). If everyone is having this problem it could be that the server has been corrupted; it could also be infected with a trojan or virus; if you are sure that nothing has changed on the server and everyone is having this problem then it requires deeper analysis, starting to make sure that the server is clean and uninfected, then checking that each user has proper permissions to their files and folders.
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forwiw2dayAuthor Commented:
This morning I was able to rename my profile_org.v2 folder.  Then I logged off and back on ok.

Interesting enough, it doesn't matter if I log off or Ctr-Alt-Delete and Lock my computer before going home, as either way the next morning, I will either have the mapped drive issue and/or the roaming profile message.  FYI
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Lionel MMSmall Business IT ConsultantCommented:
Do you leave your system on all night? That can cause loss of network drives (network connection timeout settings).
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forwiw2dayAuthor Commented:
yes.

Hummm... I just noticed that when my new profile folder was created this mroning, it was named profile_org.v2.  Looking at some of the other users on the network, their Windows 7 profile is named profile.v2.  Wonder why mine is different?
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Lionel MMSmall Business IT ConsultantCommented:
the normal naming convention is profile.v2 if you renamed your and it re-created yours with profile_org.v2 then it must be setup that way in your user account profile settings
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forwiw2dayAuthor Commented:
Shutdown the computer over the weekend and started it back up this morning and received the roaming profile Event Id - 1509 & 1540 when logging on to our network.  FYI
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Lionel MMSmall Business IT ConsultantCommented:
These error are permission errors a described earlier--make sure youa veh folder/file permissions to your profile.
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forwiw2dayAuthor Commented:
For the past two days I have been logging off my computer at the end of the day.  When I log on in the morning I haven't been getting the Roaming Profile error messages.  Don't know for sure if this has anything to do with it or it's something else?
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Lionel MMSmall Business IT ConsultantCommented:
That should not make a difference other since you are only loading unloading your profile when you log on or off -- which begs the question when were you getting the errors before -- didn't you say when you rebooted or logged on? If you computer is on all night and logged on then you unlock it you should not get a profile error message at that point.
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forwiw2dayAuthor Commented:
It seems to be both.  I've noticed this week when I log off at the end of the day, then log on in the morning, the Roaming Profile error message hasn't appeared.  Next week I'll try 'locking' the computer again at the end of the day and see if I get the Roaming Profile error message the next morning.  Maybe this is just coincidence?
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Lionel MMSmall Business IT ConsultantCommented:
If you lock your PC and then simply unlock it you cannot get the profile error as this is exclusive to actually logging (which loads your profile settings) and not just unlocking your PC (when your profile is already loaded).
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forwiw2dayAuthor Commented:
This happened last week... Powered on my pc, then logged on to our network.  So far, no roaming profile error message and all my mapped drives are working.  Then mid-morning (same day) noticed that all my mapped drives were inaccessible.  To correct this I log off then back on and received the same error message about my Roaming Profile as before.  It's like a connection or something gets broken?  
FYI
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Lionel MMSmall Business IT ConsultantCommented:
When do you get the message, when logging off ot when logging on? If the "connection" is broken you should get it when you logoff (unable to save roaming profile). This point to problems with either a bad network card or a faulty cable, I suggest you replace both
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forwiw2dayAuthor Commented:
I just logged off my computer and back on, NO Roaming Profile error.  Nor did I have any mapped drive errors.  It was a good day!  The next time this happens, I'll make note of it and let you know.  Thanks for hanging in there with my issue!
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Lionel MMSmall Business IT ConsultantCommented:
The fact that it is intermittent and not consistent points to possible hardware going bad -- network card or cabling (may even be the port on the router or switch going bad--not broken yet but on its way).
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forwiw2dayAuthor Commented:
This week I have not had any Roaming Profile error messages?
Mapped drives are working too!
LIke you mentioned, I'm wondering if one of our switches is "not broken yet but on its way"?  We do NOT have any managed switches.
FYI
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Lionel MMSmall Business IT ConsultantCommented:
My guess it is not the entire switch but just a port--move your cable to a different port. If it was happening to everyone then it may be the switch.
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forwiw2dayAuthor Commented:
Last week I did receive the Roaming profile error message and inaccessible map drives, just once.  Last night I decided to "Lock" my computer after work, came in and this morning inaccessible map drives, BUT NO Roaming profile error... amazing.  I did log off and back on again and everything is working fine.

It seems that some employees do receive the Roaming profile error, but not all.

The messages are so random, I can't find a solid pattern.

Thanks, I will move the network cable to a different port and/or switch this morning.
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forwiw2dayAuthor Commented:
Interesting...
I unplugged the network cable from the switch for "my computer" only.
Did not log off or lock my computer, exited out of Excel and left my email up and running.  After the cable was pulled out from the port of the switch, my Email program, Outlook, notified me of a lost connection (understand that).  Plugged the network cable back into another switch, then Outlook notified me that the connect was established (understand that).  Then, I tried my mapped drives and the same error message "inaccessible"... Hummm that's familiar.  So I logged off, and received the Roaming profile error message... Hummm that's familiar too!  Logged back on the network and everything is working again.  

Why did my Email program work, but my mapped drives and Roaming profile didn't work after I was reconnected to our network?
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forwiw2dayAuthor Commented:
Last night I 'locked' my computer, came in to work this morning and my network drives were 'inaccessible'.  Logged off my computer and the Roaming profile error message appeared.  Something must happen at night that disrupts the network connection.
This seems to happen every time I lock my computer overnight.  Seems like a pattern?

fyi
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Lionel MMSmall Business IT ConsultantCommented:
Do you have your roaming profile setup to a network drive or to a UNC (\\servername\sharename)? Whichever it is try the other
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forwiw2dayAuthor Commented:
In our Windows Server 2003, for my account (in active directory) the Profile tab has a profile path \\server name\users folder\profile.  Also checked on my computer (Outlook 2013) the account setting for User Cached Exchange Mode and it is checked and points to our Exchanger Server 2010.

Don't fully understand your comment about "try the other"?
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Lionel MMSmall Business IT ConsultantCommented:
if it was a network drive try unc if it was unc try a network drive (if one try the other)
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forwiw2dayAuthor Commented:
Do you think the 'cashed' mode has anything to do with my Roaming profile error messages?  Should I uncheck that option?

Could you be more specific, I don't know what to try with your recommendation about 'if it was unc try a network drive'?
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forwiw2dayAuthor Commented:
I came to work over the weekend, shutdown the entire network, consolidated our switches (4 of them) and removed two switches (the oldest ones).  Then I started my computer, logged on to our network and again, received the same "Roaming Profile" error.  I have added an additional shortcut to my desktop to see if it would keep it after logging off, then back on again, and it did keep it.   FYI

lionelmm, you mentioned before about a corrupt profile, what would be your recommendation (detail steps please), to try another profile?
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Lionel MMSmall Business IT ConsultantCommented:
This has been going on for so long I can't remember everything and don't have the time to reread the previous comments so are you the only one getting this error? If so I will give you the step to create a new profile.
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forwiw2dayAuthor Commented:
I know, I've been trying so many different things to try and get this resolved.  I have noticed that 'some' of the other employees are receiving the "Roaming Profile" error message, but not all.  I do Really Appreciate all your help, but if you don't have time, I understand.  Should I just delete these posts?
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Lionel MMSmall Business IT ConsultantCommented:
Well if more are having the issue then it may be intermittent issue with your network. Do you have your switches on battery backups so they never lose power or experience power spikes? To create a new roaming profile you need to logoff your users by REBOOTING your PC and not logging back on. Then go to the location where the roaming profiles is located and rename the profile folder -- then logon and reboot a few times; this will re-create your roaming profile. However if the local and the roaming profiles is corrupted you will have to recreate the local profile too. To re-create the local profile -- follow the same steps above but after the reboot and the roaming profile rename logon as a admin user then go to c:\users and rename you user folder. Then reboot and logon as you again. That will create a new local and a new roaming profile
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forwiw2dayAuthor Commented:
Yes, the switches are all on battery backups.  I followed your instructions, above, for creating a new roaming profile.  Done.  Rebooted 3 times, each time logging in to our network.  All was good, no error messages.  So far, did nothing with the local profile.  I'll let this go for a while and see if anything happens.  I really hope this resolves the roaming profile issue, would like to be done with this.  Thanks again for ALL your HELP, Very Much Appreciated!
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Lionel MMSmall Business IT ConsultantCommented:
sure--know how frustrating Windows and profiles can be--hope that does it too.
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forwiw2dayAuthor Commented:
Lionelmm, well after a week or so, my computer did it again, during the day.  Mapped drives disconnected and when I log off, got the same Roaming Profile message.  This issue really has me whipped, but I prefer Not to give up.  Was really hoping that deleting/creating a new Roaming Profile would have fixed it.  The next thing I can try is the 'local' profile steps you provided.
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Lionel MMSmall Business IT ConsultantCommented:
Well if you do that you will have to make sure you disable the roaming again other wise the roaming will overwrite the "new" local you wish to create so min essence if it is a profile issue if will transfer from the roaming to the new local. I am however no longer convinced it is a profile issue (still I say proceed just to make sure). If it was a profile issue it should be happening each time you logon and each time you logoff. If it is taking a week for the problem to show up it has to be the timeouts on either the network card, on network connections and/or the sleep or hibernate settings.
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forwiw2dayAuthor Commented:
I haven't forgotten about this issue, as it is still occurring.  Not all the time, but it can occur during the day, disconnecting somehow??? and also it will show the roaming profile error (not all the time) when powering on from being powered off over the weekend, as this just happened last week (this is so frustrating)   I agree with you, it's got to be something else, as it doesn't happen all the time.  In the past we've had sync issues with are in-house email system, may not be related, but various network issues are transpiring, or maybe it's just something with my pc or a combo of the two? I've run a malware scan and nothing found on my pc.  I'll go ahead and  close out this question and Thank You SO Very Much for All Your Suggestions.
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Lionel MMSmall Business IT ConsultantCommented:
I don't know what else to suggest since we have covered just about everything from power (electricity)  to network devices.
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