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DaveWWWFlag for Canada

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Corrupt Windows; Am I running Windows 7 Pro or Home?

Seems like a silly question but...

I have a customer whose Windows 7 O/S just died (constant reboot at startup, no safe mode etc.), and on failed startup repair it gives BadPatch as the reason. System restore doesn't work. Looks like it's going to but then at the end it says it failed.

I pulled the drive out and put it in my PC and CHKDSK repaired some minor things (miscalculated space marked as free, etc.).  No better though.

There is no sticker on the laptop, as this was apparently downgraded from Windows 8.

The OS is version 6.1.7601.2.1.256.1.  Is this enough to tell me if it is pro or home? I can find no info online.
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Nick Rhode
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Is this PC tied to a domain?  If so it has to be a pro license.  Also what brand of PC is this (Dell, HP, Lenovo?)  For downgrades they usually don't give you a key and have a disc to install the downgraded version
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Steven Carnahan
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If it was the free upgrade from Windows 8.x to Windows 7, then that was only available for PC's that came with at least Windows 8.x Pro, and then logically you would also at least upgrade to Windows 7 Pro... For Windows 8.x PC's you didn't have free upgrade rights.
DaveWWW--
Right click Computer|Properties.  Near the top It should tell you what version of Win is being used.  If SP1 it will say Service Pack two lines down.

Bad Patch at the end of System Repair, is usually not repairable.
Make an image of the disk (in another PC) and try a new hard drive.
So when it's booting and you tap F8 you should have a option to repair computer. Is that a option in your case?
i would try a repair install - if the version is incorrect, it will say so
also - if you download the iso - you can modify it for all versions, by removing the the ei config file
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ASKER

Thanks all. Replying to various comments above:

- cannot right click Computer to get OS version because computer doesn't start up.
-repair install didn't work.
-pc was not on a domain.

The client had a good backup so I used the HP factory restore. Turns out it was Win 7 Pro, so the Win 8 logo on the laptop was just a compatibility sticker.

Thanks all.

-
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I've requested that this question be closed as follows:

Accepted answer: 0 points for DaveWWW's comment #a40666267

for the following reason:

The only solution that worked was to restore from factory image and then use the client's backup.
DaveWWW--

In post http:#a40663964 I wrote  "Bad Patch at the end of System Repair, is usually not repairable."

It seems you confirmed this.
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ASKER

Can't right click Computer since the OS isn't running. And yes, it does appear that when the BadPatch reason is given, it is indeed not repairable. So I restored from factory image.
I am not going to submit an objection however it seems the only "true" question posed was:

The OS is version 6.1.7601.2.1.256.1.  Is this enough to tell me if it is pro or home? I can find no info online.

Which I believe I was the only one that provided any response to directly.
and the accepted answer can't be used - sinc e he can't boot - to right click computer...
nobus--
You are reading only part of the accepted answer.  I also said "Bad Patch at the end of System Repair, is usually not repairable."
i read that - but imo it just means that it cannot be used - right?
oh well - let's see what the author says
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ASKER

My initial question was simply, "Am I running Windows 7 Pro or Home".  

My comments:

1. The question I actually asked in the message is "Is [this version number] enough to tell me if I'm running Pro or Home", and since the answer to that appears to be no, it would mean that it was answered by pony10us.

2. I initially closed the question without awarding points because none of the subsequent comments dealt with my question, though they were good comments (albeit already considered by me before posting my question), such as considering if the PC is connected to a domain, attempting a repair (was already done), etc.

3. My original comment that the laptop was downgraded from Windows 8 was likely incorrect on my part, as the recovery partition contained Windows 7 Pro (though I don't know how the recovery partition figures in if you downgrade Windows 8).  I was basing comment on the fact that the bottom of the laptop contained a square, metallic Windows 8 sticker (not a product key).  (Being an HP laptop, I presume the Windows 7 sticker was likely under the battery).

4. When jcimarron wrote and said that his comment about BadPatch indicated that it was typically not repairable, I accepted this because that was in line with what happened: I received that error, and I wound up restoring to factory. In retrospect, I believe it was an error to award to jcimarron based on this, because that was never my question. I believe I should have awarded the points to pony10us, since he answered the subject question.

I'm not sure what to do now, but perhaps an EE admin can look at this post and suggest a remedy?

Thanks... and sorry for the confusion.
Dave
Glad you fixed it.

6.1 is all versions of windows 7. https://msdn.microsoft.com/en-ca/library/windows/desktop/ms724832%28v=vs.85%29.aspx
7601 means service pack 1 is installed.

To get the exact version you would need to goto properties or run this command,
systeminfo | findstr /B /C:"OS Name" /C:"OS Version"
http://www.windows-commandline.com/find-windows-os-version-from-command/

Just to note a badpatch error does not mean it's unrepairable. I think we were under the impression you didn't want to go that route.
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I wonder, can that systeminfo command be run on the defective OS when it is plugged into working computer's USB port?

Also, I could not find any remedy for BadPatch. How can that issue be repaired?
It depends on if you have a windows 7 disc. Or does the computer give any options when tapping F8 at boot?
I have to agree with Nobus that the accepted answer is not correct.
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Although there were many questions and discussions around this topic, the answer to the subject question is 'no', answered by pony10us.