We help IT Professionals succeed at work.
Get Started

Unable to make both OWA and Activesync working properly

paul_lin
paul_lin asked
on
51 Views
Last Modified: 2016-06-20
Amit,

 I spent whole day today to figure out how to make both OWA and ActiveSync working properly.  I can't make them working at the same time.    This is what I test both of them from Exchange 2003 IIS management,

 1. IF Let OWA working from http://mail.domain/exchange, and user is able to log on and open outlook web emails without error,   I have to configure authentication and access control on Directory Security for

 a,  Exchange Virtual server - Basic authentication
 b. Public - Basic authentication
 c. Exchange WEB - uncheck both Basic Authentication and Integrated Windows Authentication, and select the Enable anonymous access check box
 d.  Default Web site stop and then start.

 OWA will be working perfectly without error.    But ActiveSync stop and fail  working.

 2.  If let ActiveSync work perfectly,  I have to configure authentication and access control on Directory security for,

 a. Exchange Virtual Directory -  both integrated windows authentication and Basic authentication boxes check.
 b. No Touch exchange Web
 c. Microsoft-Server-ActiveSync Virtual Directory - Basic authentication box check.
 d. Public Virtual Directory - both integrated windows and Basic authentication boxes check.

 ActiveSync will be working perfectly, all mobile devices are synchronized properly.  BUT OWA fail working and user getting access denied.

 So, both OWA and ActiveSync are not able to work properly at the same time.   We don't have this problem for past 8 years.        The issue is the authentication between Basic and integrated windows, how to play correct roles for both OWA and ActiveSync working properly.  Exchange 2003 server is suddenly not able to determine those roles for both OWA and ActiveSync.

 Hopefully, you understand my writing for time I spent.  I am wondering whether it is causing by Microsoft widows updates to the server.

 Thank you and please help us to solve problems,
 Paul
Comment
Watch Question
President
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 2 Answers and 7 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE