Trying to fix a forgotten password problem with an emachine laptop running WIndows 7 Home Premium. I've always used a Linux-based free password reset disk available out there on the internet, but am not having luck this time. When booting to windows it lists a users name that isn't in the list of accounts that can be changed when booting to the reset disk. There is also no option to switch user at the log on screen. I've tried booting to safe mode, but still only have the one user name listed and of course I have no disks that originally came with the computer!