About two months ago, Time Warner Cable replaced our old modem with a UBEE DDW365; within the first hour of it being in play, we started experiencing multiple drops in our connectivity. Time Warner double checked the device and assured us everything was fine. "The signal is good to the building," as the company line goes. I brought the issue to the attention of Foritgate and we attempted to figure it out for the 1.5 months that followed. At the time, we were on a Fortigate 400A; we found that when the Web Filter was turned off that our connection was fine.
We were due for a Firewall upgrade, so we went ahead and purchased a 200D. This didn't fix the problem; however, it works a little better than it did before the switch.
Is anyone familiar with the UBEE DDW365? Is there some sort of setting TWC would've implemented that wouldn't play well with the firewall?