root hints error. DNS

I am getting this root hints error. We are planning on moving this 2012 DNS/DC server into production. How do we solve it?

Summary of DNS test results:

         
                                            Auth Basc Forw Del  Dyn  RReg Ext
            _________________________________________________________________
            Domain: prod.domain.com

               DNSserver1001PV                PASS PASS FAIL PASS PASS PASS n/a  
TEST: Forwarders/Root hints (Forw)
                  Recursion is enabled
                  Forwarders Information:
                     10.16.20.21 (<name unavailable>) [Invalid]
                     10.17.20.102 (<name unavailable>) [Invalid]
                     10.18.20.10 (<name unavailable>) [Invalid]
                     10.18.20.11 (<name unavailable>) [Invalid]
                     Error: All forwarders in the forwarder list are invalid.

                  Root hint Information:
                     Name: a.root-servers.net. IP: 198.41.0.4 [Invalid (unreachable)]
                     Name: a.root-servers.net. IP: 2001:503:ba3e::2:30 [Invalid (unreachable)]
                     Name: b.root-servers.net. IP: 128.9.0.107 [Invalid (unreachable)]
                     Name: b.root-servers.net. IP: 192.228.79.201 [Invalid (unreachable)]
                     Name: b.root-servers.net. IP: 2001:500:84::b [Invalid (unreachable)]
                     Name: c.root-servers.net. IP: 192



 Summary of test results for DNS servers used by the above domain

         controllers:

         

            DNS server: 10.16.20.21 (<name unavailable>)

               1 test failure on this DNS server

               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 10.16.20.21
               [Error details: 9003 (Type: Win32 - Description: DNS name does not exist.)]
               
            DNS server: 2001:dc3::35 (m.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:dc3::35               [Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 2001:dc3::35
               [Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
               
            DNS server: 202.12.27.33 (m.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.127.in-addr.arpa. failed on the DNS server 202.12.27.33               [Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 202.12.27.33
               [Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
               
            DNS server: 10.17.20.102 (<name unavailable>)

               1 test failure on this DNS server

               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 10.17.20.102
               [Error details: 9003 (Type: Win32 - Description: DNS name does not exist.)]
               
            DNS server: 10.18.20.10 (<name unavailable>)

               1 test failure on this DNS server

               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 10.18.20.10
               [Error details: 9003 (Type: Win32 - Description: DNS name does not exist.)]
               
            DNS server: 10.18.20.11 (<name unavailable>)

               1 test failure on this DNS server

               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 10.18.20.11
               [Error details: 9003 (Type: Win32 - Description: DNS name does not exist.)]
               
            DNS server: 128.63.2.53 (h.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.127.in-addr.arpa. failed on the DNS server 128.63.2.53               [Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
               Name resolution is not functional. _ldap._tcp.prod.domain.com. failed on the DNS server 128.63.2.53
               [Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
creative555Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
PTR record query for the 1.0.0.127.in-addr.arpa. failed on the DNS server 128.63.2.53
add a reverse dns zone for this 127.0.0.1 localhost address

I've given up on root hints a long time ago and use public dns servers i.e.
google public dns 8.8.8.8/8.8.4.4
opendns 208.67.222.222/208.67.220.220
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
SreRajCommented:
Hi,

Does this server has internet connection. Both forwarders and root hints are not working. Also it has problems with internal dns configuration too.

Please try restarting dns server service and netlogon service. And run the test again.
0
creative555Author Commented:
Hi,
restarting the server and netlogon service didnt' fix the issue. WE will try to add a reverse dns zone for this 127.0.0.1 localhost address

WE tested the roothints servers and forwarders with nslookup and name resolution is fine..It is resolving but the dcdiag shows errors
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Active Directory

From novice to tech pro — start learning today.