how do I get rid of "Multiple Choices The document name you requested"

for some reason an ugly white screen shows up for website visitors:

Multiple Choices
The document name you requested (/ncaa/regseason/wolverines_tickets.htm) could not be found on this server. However, we found documents with names similar to the one you requested.

Available documents:
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Michael FowlerSolutions ConsultantCommented:
Are you using mod_rewrite? If so could you post the relevant entries from the config files

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vrosas_03Author Commented:
RewriteEngine On

is at the top of the .htaccess file
it uses RewriteCond as well as RewriteRule and Redirect 301 https://...
They are currenly working correctly it's just that sometimes it appears to be confused as to which page to show.
Basically every time any browser accesses the website the request url string passes through and is processed by a single page.  There are a few urls that are handled directly in the .htaccess file.
vrosas_03Author Commented:
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