New install of ESX has 0 disk capacity

Hi All,

I'm looking to rebuild an old HP DL 380 G6 server with ESX 5.5.

I've configured the RAID controller and can see 5.6TB of disk space using the view option.

However when I try to install ESX the capacity is 0, see below

ESX - zero capacity

Any ideas?
LVL 2
detox1978Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Are you using the OEM HP version of ESXi 5.5 ?

RAID controller has an Array and Logical Volume ?

Why not install to SD card or USB flash drive, and leave all the storage as a datastore.
0
Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
This issue is usually caused by two items:

1.  You are not using the OEM HP Version of ESXi 5.5 as the OEM version contains the drivers for the RAID controller
2.  You have mapped the LUN to the host correctly

Start with checking your LUN mappings and if all is well then try the OEM ESXi from HP.
0
detox1978Author Commented:
I get the same results using the HP ESX dvd.

There aren't many options on the RAID controller.  Create, View and Delete.  I can see it when I click view, so I'm low on options.
0
The 7 Worst Nightmares of a Sysadmin

Fear not! To defend your business’ IT systems we’re going to shine a light on the seven most sinister terrors that haunt sysadmins. That way you can be sure there’s nothing in your stack waiting to go bump in the night.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
This is a smart array controller ?

at POST/BOOT, it does state 1 Logical Volume found ?
0
detox1978Author Commented:
Yes it show 1 Logical Volume found.
0
detox1978Author Commented:
1 Logical Drive
0
detox1978Author Commented:
BIOS showing correct Boot Controller
Logical Drive
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, that looks all good, just for testing if the volume was 100GB, does the installation detect the volume ?
0
detox1978Author Commented:
I suspect it's showing as 0 MiG, as i need to find the boot CD and format the RAID Volume.

I'll have a look to see if i've still got the 10 year old disk.

I'll also change the size, to see if it helps
0
detox1978Author Commented:
Any idea what this means.SmartStart DVD
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
The storage controller has not been assigned in the BIOS as bootable!

 change in the RBSU(reboot and press f9 when prompted).

It could be currently set to the SCSI disk, and not Smart Array Controller.

Normally set by Smart Start.

So the ESXi install is correct, current size is 0MB.

If you look in the BIOS, it will show what is the current BOOT device, which is not the Storage Controller. (Smart ARRAY p400!)
0
detox1978Author Commented:
You may need to walk me through this, as I cant find the option.

BIOS
0
detox1978Author Commented:
Here's what I have under Boot Controller Order

Boot Controller Order
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
What is under Standard Boot Order ?
0
detox1978Author Commented:
Looks like the boot order

Standard Boot Order
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
and Hard Drive C: - what is the Boot Controller Order ?

I think I would erase and restart with Smart Start CD/DVD.
0
detox1978Author Commented:
0
detox1978Author Commented:
I tried a wipe (which erased to RAID setup), but I've got the same issue.

Clean install

I'll try installing ESX using the SmartStart CD
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
if you click the possible reasons, what does it state ?

did you try a smaller logical volume, e.g. 1GB or 5GB

USB installation ?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
detox1978Author Commented:
Here is the possible reasons it gives.

Possible issues
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
That would seem all correct for this controller.

It's also interesting that there is an error, I've spotted here

Boot Controller - Unknown Device 3230

I would use a later version of Smart Start 7.90 or 8.0.
0
detox1978Author Commented:
Added a single disk using the higher SmartStart which has been picked up.

Oddly larger configurations also display as 0MB.

many thanks
0
detox1978Author Commented:
Sorry for the delay in closing this one.  It detected the disk when I created a 1TBm partition, so was a sizing issue.


many thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VMware

From novice to tech pro — start learning today.