ahmad1467
asked on
Outlook 2010 will not accept the password
I have user that is using Outlook 2010 Cloud base and we currently use MS 365, the other day he changed his password and now his outlook client want accept the new password but he can log into Outlook 365 Web, is there something else I might need to reset?
Thanks
Thanks
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I placed a call with Microsoft and they had me update my outlook and recreate the profile after that the problem was fixed