Exchange 2013 Administrator corrupt mailbox ECP login blank

Inherited an Exchange 2013 server in which the main database became corrupt. A new database was built and the data was rebuilt from a backup using shadowprotect GRE (granular recovery of exchange).

The problem that I'm running into is that the Administrator user is stuck on the corrupt database, and when the administrator user logs into the enterprise control panel, the screen is blank. I can login with a different active directory user that has been added to the exchange administration group without any issues, but I was wondering if anyone knew a way to fix the administrator login and mailbox.
LVL 1
BitTrekkerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AmitIT ArchitectCommented:
Best practice not to use administrator account. Better to keep it disabled. Using another account is preferred in production. Now, how to fix admin mailbox issue, you can delete the mailbox and recreate fresh one. Follow steps:
https://technet.microsoft.com/en-in/library/jj863440(v=exchg.150).aspx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
BitTrekkerAuthor Commented:
I agree, we just disabled the user. Thanks!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2012

From novice to tech pro — start learning today.