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MS Outlook Email address hyperlink masking

jskfan
jskfan asked
on
MS Outlook Email address hyperlink masking

I have a user who send me an email. his email address is AAA@ZZZ.com ,in the body of his email he put and email address to respond to: BBB@ZZZ.com, however when I click on the hyperlink BBB@ZZZ.com, Microsoft Outlook opens up, and in the TO: field it puts my email address: FFF@ZZZ.com

I would like to fix that

Any help?

Thank you
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Try a test of your own and see if it works. It is possible the mail address was not formed correctly and it may not be an Outlook problem. Any version of Outlook back farther than I can remember can properly click an email address.

If you do a test and it is wrong, try an Office Repair from Programs and Features.

Author

Commented:
I believe when he configured hyperlink on his outlook, he misconfigured it.
Because you can configure Hyperlink on outlook and put on those fields anything you want
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Probably something like that, and so probably it is not an Outlook problem as I noted earlier.

Author

Commented:
probably..
Thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@jskfan  - You are very welcome and I was happy to help.