Hyperlinks within an Outlook Attachment Don't Open

Hi. Here's a hypothetical scenario:
- user has Outlook 2007 in a domain environment with network shares, etc
- user creates a powerpoint presentation and within the presentation there are hyperlinks that go to various files located on network shares
- user adds the powerpoint presentation as an email attachment and sends it to another user who is part of the same domain and has the same network shares
- user views the powerpoint presentation by dragging/dropping the attachment to their Desktop
- the hyperlinks don't work and are their paths are changed to temp folders on the user's local drive

Any fix for this type of scenario?
Who is Participating?
I believe the only way you can get that to work is to include the linked documents in the email. It is not such a pain as you may think. Powerpoint is designed to do this exactly for the reasons you are experiencing.

Instead of saving the powerpoint normally and emailing it, do the following from the main open/save menu:

Publish > Package for CD

Before clicking on "Copy to Folder", click on Options. If the recipient has Powerpoint, then change the "Package Type" to "Archive Package"

You will note that "Include linked files" is checked.

Now click on "OK" and then select "Copy to folder." Everything is saved to the folder you created. You can now zip that folder and send it to anyone. They just have to unzip the folder to their desktop and run the presentation.

I know of no other way around this. You will notice in the options that a Powerpoint Viewer can be included in the package if needed.
If possible, please post the link that is embedded in the powerpoint both before being emailed and after. I expect that they are different. The before is most likely a server share format and the after looks like a web address. You can simply verify this if you don't want to post it, but make sure you type the link exactly as it is being shown. Make sure it is the actual link and not just the text representing the link.
homerslmpsonAuthor Commented:
Here is the hyperlink (preview) path when the attachment is placed on your Desktop from the email:
from email
Here is the hyperlink (preview) path when the viewed directly from the network share:
from network share
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

homerslmpsonAuthor Commented:
That worked a treat! Thanks!
Any idea how to do something like this with Excel?
I don't see a "share a CD" function for Excel.
Thanks for the PP tip!
Only thing I can think of to set the Hyperlink Base Address of the file to something that everyone can access. the base address means that no matter who gets the file, it will try to open the link based on a fixed address. It can be done as follows: (note I have never done this lol)

    Click the Microsoft Office Button icon, point to Prepare, and then click Properties.
    Click the Property Views and Options arrow, click Advanced Properties, and then click the Summary tab.
    In the Hyperlink base box, type the path that you want to use.

Come to think of it, this is also available in PP. I wonder if it will work if the base address is set to the server share file ???? Just thinking out loud here....
homerslmpsonAuthor Commented:
Thanks for the help.
I don't think the hyperlink base setting is going to help in regard to Excel.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.