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Need Network Management Tool

I am an IT shop. I am looking for a way to "manage" all my customer's networks remotely. I have recently come across a company called Kaseya that offers such a package. The three big things that it seems to offer are:

1) Remote Access
2) Health monitoring of workstations and servers
3) Patch management of workstations and servers

You essentially load an agent on all the workstations an servers you manage and monitor/patch from a remote console.

My question is.... is Kayesa an industry standard method of doing all the above or is there something better out there. I don't want to dump a lot of time and energy in to Kayesa if there is something better.
Network ManagementNetwork Analysis

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8/22/2022 - Mon
Bryant Schaper

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You are right Bryant. There are several products out there that will do the things I want and much, much more. Even Kaseya will do many, many more things then I listed. My big concern is picking the industry standard if there is such a thing. I don't want to put a whole lot of time in to Kaseya it no one likes it and it isn't a quote un-quote industry standard. Is ManageEngine and industry standard?
Bryant Schaper

I am not sure if I would say any are an industry standard, it all comes to what you like at a price point.  the ME team is very responsive, and have the motto of 90% of the features at 10% of the cost.  

I know you are coming from a managed service side, so I would suggest you get a demo of each.  Remote access to me is the best feature, patch management and health monitoring are great but secondary, and some tools may be better specialized for that.

Seems like you may want to look at LogMeIn Central.


I have used it to group machines and limit access based on users for remote desktop, and check health.  I believe it will patch, but I have not used it for that.

You could also consider BIg Fix  http://www-01.ibm.com/software/tivoli/unified-endpoint-management/?s_pkg=bfmw
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