Newly created user mailbox in Exchange Server 2010 SP3 does not show up in GAL or OAB in my Outlook 2010/13 after 24 hrs ?

Hi,

Can anyone here please help me with the problem in Newly created user mailbox in Exchange Server 2010 SP3 does not show up in GAL or OAB in my Outlook 2010/13 after 24 hrs ?

what and where to force update the address book safely ?

Thanks,
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Senior IT System EngineerIT ProfessionalAsked:
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LazarusCommented:
Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.

Great info here: http://www.howto-outlook.com/howto/oabupdate.htm
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Senior IT System EngineerIT ProfessionalAuthor Commented:
ah I see,

so in this case, can I ask the user to manually download the OAB/GAL on their Outlook by using:

1. On the Send and Receive tab click on Send and Receive groups option below:
2. Select the Download Address Book option

few minutes after I created the mailbox ?

or Can I restart the Microsoft Exchange File Distribution service on the HT/CAS server ? is there any outage when doing it companywide ?
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LazarusCommented:
That should work as long as your server has updated the OAB, if not you can use the EMC to manually update then have the client download the new OAB.
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Senior IT System EngineerIT ProfessionalAuthor Commented:
In Exchange Server 2010 Management Console (GUI) how to manually perform OAB update ?

If I restart the Microsoft Exchange File Distribution service on the HT/CAS server, is there any effect on the client or the user during the business hours ?
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LazarusCommented:
In the Exchange 2010 EMC, go to Organization Configuration, then Mailbox. Find the Offline Address Book and in that window you should find your OAB file. Right click on that and you will have a choice to Update.
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Senior IT System EngineerIT ProfessionalAuthor Commented:
OK when i initiate the manual update, is there any impact to the users or the email server performance ?
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LazarusCommented:
no there should not be.
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Senior IT System EngineerIT ProfessionalAuthor Commented:
thanks !
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