I have a task to replace a hard drive in a laptop. The original hard drive still boots and functions, but is reporting SMART errors.
When i put in the brand new drive, windows setup doesn't detect it. Likewise, it doesn't even show up in bios. The old drive does, but not the new. Thinking it must be a bad drive, i tried another brand new one, and it too doesn't show up.
Thinking it must be an old bios, better upgrade... upgraded the bios and the issues are exactly the same.
So, what am i doing wrong here, what else can i look at?
I've loaded default bios settings, there is no bios/hdd/supervisor passwords
Laptop: MSI branded laptop, model MS-1681 (A6200)
Old drive: 500gb Seagate Momentus 5400.6, PN 9HH134-500, ST9500325AS, FW: 0001SDM1 (manufactured 11/2013)
New drive: 500gb Seagate Momentus , PN: F7092-G921-BE001, ST500LM012 REV.A (manufactured 2/2015)
Bios version: e1681ims VER.10C (4/12/2011)
EC VERSION: 1681EMS1 VER 4.10 (3/18/2010
CPU: i3 m=M370 2.4ghz dual core
memory: 4gb ddr3 (2x2gb)
i'm out of ideas - why do two brand new drives not show up, but the old one does?