ms word 2007/2010/2013 zoom in shows multiple pages

on a users pc with a widescreen that has a document with more than 1 page even when they press view one page it will show two pages side by side when zooming in 80% or more .

Platform is windows 7 and all updates have been applied
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HalCHubAsked:
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Katie PierceCommented:
How big is the monitor?  I have a 30" and it does this, I think simply due to size. Shrinking the Word window will allow for viewing a single page at a time.

Otherwise, you have to manually zoom.
HalCHubAuthor Commented:
its not a 30" is only a 23 and it works on my computer but not theirs.
Katie PierceCommented:
Well, I dug into it more and learned something new myself.

I had assumed it was due to my monitor size because I'd never bothered to change it.

I went to the View ribbon, then clicked One Page in the Zoom section (it had previously been on Multiple Pages).  This displayed one page for me.  I closed and reopened the doc and that setting had remained.

Have you tried changing the view in that section?
HalCHubAuthor Commented:
it was a driver issue

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HalCHubAuthor Commented:
I figured it out..
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