[2X terminal Server]: Disabled service still prompting for not working issue ?

Hi,

My company no longer use 2X as the terminal server controller, hence I disabled them from bunch of Terminal Servers running on Win 2008 R2 RDSH role.

But the users still gets prompted:
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MemShell
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2X Terminal Server Agent not active, please inform your system administrator.
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OK   
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Open in new window


How can I totally delete the service and the script or any service which may cause this 2X to prompt during the first logon ?

Note: I've got no experience in 2X software before and I have checked that there is no 2X application installed in the Add/Remove program.

Thanks,
LVL 10
Senior IT System EngineerIT ProfessionalAsked:
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it_saigeDeveloperCommented:
Run MSCONFIG and look at the startup items:Capture.JPGAs for the services themselves, I would first look in their directories to see if there is an uninstaller, otherwise I would delete them from the systems if you no longer need them.

http://www.howtogeek.com/howto/windows-vista/how-to-delete-a-windows-service-in-vista-or-xp/

Just make sure that you also remove the files and folders associated with the services.

-saige-
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Senior IT System EngineerIT ProfessionalAuthor Commented:
I've checked the application name from appwiz.cpl but somehow there is nothing mentioned about 2X.
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Senior IT System EngineerIT ProfessionalAuthor Commented:
OK, I've even deleted the C:\Program Files\2X\VDS directory where the 2X agent is installed where the MemShell.exe and MemShell64.exe is located.


But the error message still happening.
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it_saigeDeveloperCommented:
Did you run MSCONFIG?  MSCONFIG will provide for you the registry location of the startup item(s).  Once you have the registry location, then you can remove those entries and their associated file(s).

-saige-
0

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Windows Server 2008

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