High ping response RDS during day time

Hi Experts,

I have a strange issue with my RDS server. It''s a Windows 2008 R2 machine with remote desktop services running. Probably about 15 users use this server by connecting with their thin clients. It's a virtual machine running on a stand-alone Hyper-V host.

When i ping from the RDS to another server in the network, i get high latency response of between 200ms and 400ms. When i ping from another server to the RDS, the response is 1ms.

When i do the same at night, the response is normal. I deleted the virtual network card and ataached a new one. This didn't resolve the problem.

Any idea how i can troubleshoot this issue?
LVL 7
SvenIAAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

giltjrCommented:
I would setup a packet capture to see when it looks like the ICMP packet is leaving the RDS server.

What is the CPU utilization on the RDS server?  Could be that it is prioritizing the ping cmd very low and so it is delaying actually sending it out, but it may not do anything for inbound ICMP packets.

However, other than the high response for outbound ping's are you seeing other problems?  Personally unless you are doing this to figure out another issue I would ignore the high ping response times.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Aaron TomoskySD-WAN SimplifiedCommented:
RDS is traditionally complicated to troubleshoot. Id suggest you install the free trial of controlup and see if it gives any insight to what is stressing the server during the day
http://www.controlup.com/products/controlup/

Specifically you can look into sessions, gpo load times, disk queue length, etc...
0
arnoldCommented:
icmp is a low priority stateless mechanism.
0
SvenIAAuthor Commented:
Thanks for the info
0
Aaron TomoskySD-WAN SimplifiedCommented:
Can you tell us what you found? We are an inherently curious bunch.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2008

From novice to tech pro — start learning today.