Can I stop paper port from coming to foreground during scans?

I have a customer with paper port 14. They start scanning a large document, and then switch to their main (non paper port) application. The problem is that with each page that is scanned the Paperport app comes to the foreground.
Customer wants to keep it in the background. ( They scan a lot of pages) .  Complaint is that they can't enter data into their app while Paperport is scanning.  

Any Ideas on how to keep paper port in the background (after switching to another app)  while scanning?

HP Desktop i5  , 64 bit Win7  , PaperPort 14.5
Fujutsu scanner.
atredoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

atredoAuthor Commented:
Oh, Just a note ... this didn't happen with PaperPort 12 on their 32 bit system.
0
Davis McCarnOwnerCommented:
Are they using PaperPort?  If not, uninstall it!
0
Joe Winograd, Fellow&MVEDeveloperCommented:
There is no fix for this in PaperPort 14 — not even the latest PP14.5. It is a well-known issue in PP circles that has been around for quite a while. I recently had this exchange with Nuance Technical Support:
Joe Winograd: This is one of those long-standing PP issues and I'm wondering if you know of a solution. It doesn't affect me much because I have a separate computer that does scanning with PP14.5. But it drives many users nuts and I'm trying to help one right now. The issue is that when scanning a multi-page document, the PP scanning manager (with both Display scanner dialog box and Show Capture Assistant unchecked) steals focus on every page. It makes it just about impossible to use your computer for any other purpose while PP is scanning a large document. Do you know of a fix or work-around? Thanks much, Joe
Nuance Technical Support: Nuance has determined this behavior cannot be changed in 14 and will be investigated for inclusion in 15.
So my hope is that PP15 will have a fix. In the meantime, if your customer has a spare computer lying around, or one that isn't used much, you could take my approach — scan on a different computer, placing the scanned docs into a shared folder. I view the other computer as a "scanning workstation" and it allows me to stay productive on my primary computer. Picking up the scanned docs from a shared folder — either a network share (like a NAS) or a peer-to-peer share — works perfectly.

By the way, if you ever need to upgrade a PP14.0/.1/.2 to PP14.5, or you simply need the install file for PP14.5 (either Standard or Professional), this EE article should help:
http://www.experts-exchange.com/Web_Development/Document_Imaging/A_17490-PaperPort-14-Free-Upgrade-to-Version-14-5.html

Likewise, you mentioned PP12, so if you ever need to upgrade PP12.0 to PP12.1, or you simply need the install file for PP12.1 (either Standard or Professional), this EE article should help:
http://www.experts-exchange.com/Web_Development/Document_Imaging/A_17489-PaperPort-12-Free-Upgrade-to-Version-12-1.html

And if any of your customers are still on PP11 (either Standard or Professional), here's another article about the PP11.2 upgrade:
http://www.experts-exchange.com/Web_Development/Document_Imaging/A_17488-PaperPort-11-Free-Upgrade-to-Version-11-2.html

Regards, Joe
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

LeeTutorretiredCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
Joe Winograd, Fellow&MVEDeveloperCommented:
There is definitely enough information to confirm an answer. The answer is not what the asker wants to hear, but it IS the answer! Sometimes "NO" or "This can't be done" is the answer.

I have been using PaperPort for more than 20 years. I have written extensively on it, both here at EE and elsewhere. I am a Moderator of a PaperPort Yahoo Group, Manager of a PaperPort Google Group, and Owner of a PaperPort Wiki. Because of this, I have direct access to PaperPort's Tier 3 Technical Support. The response I posted is from them — Tier 3 Technical Support — and the answer is:
Nuance has determined this behavior cannot be changed in 14 and will be investigated for inclusion in 15.
Therefore, I believe that this post should be the Accepted Solution:
http://www.experts-exchange.com/Software/Misc/Q_28640841.html#a40679976

Regards, Joe
0
atredoAuthor Commented:
Joe.  I am so sorry that I didn't follow up. You were correct,    if I can still give you the 500 points,  I will , with my apologies
0
Joe Winograd, Fellow&MVEDeveloperCommented:
No need for you to do anything — an EE Admin has already given me the 500 points. But I do appreciate your belated follow-up! Regards, Joe
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.